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Get an overview of this hotel Family-friendly Iskandar Puteri hotel in Nusajaya, walk to Sanrio Hello Kitty Town

Popular highlights

Free self parking
Free valet parking
Free WiFi
Outdoor pool
Business center

Location

This family-friendly Iskandar Puteri hotel is located on the waterfront, within 3 mi (5 km) of Sanrio Hello Kitty Town and Legoland Malaysia. Sutera Mall and Angry Birds Activity Park Johor Bahru are also within 16 mi (25 km).

Hotel features

3 restaurants, an outdoor pool and a health club are available at this smoke-free hotel. Free WiFi in public areas, free valet parking and a free theme park shuttle are also provided. Additionally, a bar/lounge, a coffee shop/café and a rooftop terrace are on-site.

Room amenities

All 283 rooms offer conveniences such as sitting areas and coffee makers, along with free WiFi, free wired Internet and LED TVs. Other amenities available to guests include room service (during limited hours), free local calls and free bottled water.

Hotel Jen Puteri Harbour, Johor by Shangri-La

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool, Hotel Jen Puteri Harbour, Johor by Shangri-La provides a health club and a kid's pool. Dining is available at one of the hotel's 3 restaurants, and guests can grab a coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on-site, and wired and wireless Internet access is complimentary.

This 4-star property offers access to a business centre. Event facilities measuring 5543 square feet (515 square metres) include conference rooms. This family-friendly hotel also offers a rooftop terrace, spa services and tour or ticket assistance. For a surcharge, a round-trip airport shuttle (available 24 hours) is offered to guests. On-site self-parking and valet parking are complimentary.

Hotel Jen Puteri Harbour, Johor by Shangri-La is a smoke-free property.

  • Express check-in 
  • Bar/lounge 1 
  • Free theme park shuttle 
  • Lift 
  • Rooftop terrace 
  • 24-hour front desk 
  • Business centre 
  • Conference space 
  • Porter 
  • Express check-out 
  • Tours/ticket assistance 
  • Coffee shop or café 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Free valet parking 
  • Health club 
  • Free wired Internet 
  • Outdoor pool 
  • Computer station 
  • Smoke-free property 
  • Swimming pool 
  • Children's pool 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 515 
  • Number of meeting rooms - 5 
  • Spa services on site 
  • Luggage storage 
  • Breakfast available (surcharge) 
  • Number of restaurants - 3 
  • Conference space size (feet) - 5543 
  • Vending machine 
  • Total number of rooms - 283 
  • Television in common areas 
  • Number of floors - 4 
  • Airport transport (surcharge) 
  • Multilingual staff 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Theme park shuttle (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking, Free valet parking

Room Amenities

  • Separate sitting area 
  • Air conditioning 
  • Phone 
  • Free local calls 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Free toiletries 
  • Hair dryer 
  • Iron/ironing board 
  • In-room safe 
  • Desk
  • Free WiFi
  • Free wired Internet
  • Number of bedrooms -
  • Room service (limited hours)
  • LED TV
  • Wheelchair accessible

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Harbour Cafe – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Skybar Bar & Restaurant – This poolside bar specialises in local and international cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

Shake & Burger at Lounge – On-site restaurant. Open selected days.

Room service (during limited hours) is available.

Breakfast

Start your morning with a buffet breakfast, available each day from 6:30 AM to 10:30 AM for a surcharge. Room service is available during limited hours.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.
Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 151.58 per night.
  • Cribs (infant beds) are not available.

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

No rollaway/extra beds available

No cots (infant beds) available

No pets or service animals allowed

Number of children who can stay for free – 2

Guests must contact this hotel in advance to reserve an extra bed/sofa. Fees vary for adults and children. Contact the office using the information on the reservation confirmation received after booking.

Fees

You'll be asked to pay the following charges at the property:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Fee for buffet breakfast: MYR 58 for adults and MYR 29 for children (approximately)
  • Airport shuttle fee: MYR 165 per vehicle (one way)
  • Rollaway bed fee: MYR 151.58 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Jen Puteri Harbour Johor Iskandar Puteri
  • Jen Puteri Harbour Johor Iskandar Puteri
  • Hotel Jen Puteri Harbour, Johor by Shangri-La
  • Hotel Jen Puteri Harbour, Johor by Shangri-La Hotel
  • Hotel Jen Puteri Harbour, Johor by Shangri-La Iskandar Puteri

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children aged 11 years old and younger stay for free when occupying the parent or guardian's room, using existing bedding. No pets or service animals are allowed at this property.

This is an Expedia Rate property.

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