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Stayed 1 night in Nov 2019
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Hotel Jen Puteri Harbour, Johor by Shangri-La
Star Rating
Information
Reviews
Very Good
805 reviews
Amenities
- Pool
- Free WiFi
- Free Parking
- Air Conditioning
Map
Persiaran Puteri Selatan, Puteri Harbour, Iskandar Puteri, Johor
What's nearby
- Sanrio Hello Kitty Town
- 1 min walk
- Legoland Malaysia
- 5 min drive
- Nanyang Technological University
- 24 min drive
- Johor Bahru (JHB-Senai Intl.)
- 27 min drive
Choose dates to view prices
Book online or call:
1 800 1 114 2468Deluxe Room, 1 King Bed
Room Amenities
- Sleeps 3
More detailsDeluxe Room, 2 Single Beds
Room Amenities
- Sleeps 3
More detailsDeluxe Room, 2 Single Beds, Harbour View
Room Amenities
- Harbor view
- Sleeps 3
More detailsDeluxe Room, 1 King Bed, Harbour View
Room Amenities
- Harbor view
- Sleeps 3
More detailsPremier Room, 1 King Bed
Room Amenities
- Sleeps 3
More detailsClub Room, 2 Single Beds
Room Amenities
- Sleeps 3
More detailsClub Room, 1 King Bed
Room Amenities
- Sleeps 3
More detailsClub Room, 2 Single Beds, Harbour View
Room Amenities
- Harbor view
- Sleeps 3
More detailsClub Room, Harbour View
Room Amenities
- Harbor view
- Sleeps 3
More detailsExecutive Suite, 1 King Bed
Room Amenities
- Harbor view
- Sleeps 3
More details
About this area
Iskandar Puteri
Located in Iskandar Puteri, Hotel Jen Puteri Harbour, Johor by Shangri-La is near theme parks and on the waterfront. Sutera Mall is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Legoland Malaysia and Sanrio Hello Kitty Town. Travelling with kids? Consider Jurong Bird Park, or check out an event or a game at Tan Sri Hassan Yunus Stadium.
What's nearby
- Sanrio Hello Kitty Town - 1 min walk
- Legoland Malaysia - 5 min drive
- Sutera Mall - 16 min drive
- Danga Bay - 17 min drive
- Nanyang Technological University - 24 min drive
Getting around
- Tuas Link Station - 17 min drive
- JB Sentral - 24 min drive
- Johor Bahru (JHB-Senai Intl.) - 27 min drive
Restaurants
- Where to eat
- Harbour Cafe – Buffet restaurant offering international cuisine. Serves breakfast, lunch and dinner daily. Kids' menu available.
- Skybar Bar & Restaurant – Poolside bar offering local and international cuisine. Serves lunch and dinner daily.
- Shake & Burger at Lounge – Restaurant. Open on select days.
About this property
Policies
Check-in
Check-in between 3 PM - midnight
Express check-in
Special check-in instructions
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.
Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
Check-out
Check-out before 11 AM
Express check-out
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are available for MYR 151.58 per night.
- Cribs (infant beds) are not available.
Pets
- No pets or service animals allowed
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: MYR 58 for adults and MYR 29 for children (approximately)
- Airport shuttle fee: MYR 165 per vehicle (one way)
- Rollaway bed fee: MYR 151.58 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests must contact this hotel in advance to reserve an extra bed/sofa. Fees vary for adults and children. Contact the office using the information on the reservation confirmation received after booking.
We should mention
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children aged 11 years old and younger stay for free when occupying the parent or guardian's room, using existing bedding. No pets or service animals are allowed at this property.
Property is also known as
- Hotel Jen Puteri Harbour Johor Iskandar Puteri
- Jen Puteri Harbour Johor Iskandar Puteri
- Hotel Jen Puteri Harbour, Johor by Shangri-La Hotel
- Hotel Jen Puteri Harbour, Johor by Shangri-La Iskandar Puteri
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi and wired Internet
Parking and public transport
- Free self parking
- Free valet parking
- 24-hour return airport shuttle (surcharge)
- Airport shuttle on request
- Free theme park shuttle
Food and drink
- Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 58 for adults and MYR 29 for children
- 3 restaurants and 1 coffee shop/cafe
- 1 bar
- Room service available
Things to do
- Children's pool
- Health club
- Outdoor pool
- Spa services
Family friendly
- Children's pool
- Dry-cleaning service
- Free theme park shuttle
- Laundry facilities
- Outdoor pool
Conveniences
- Lift
- Front-desk safe
- Vending machine
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Turndown service
Languages spoken
- Chinese
- English
- Korean
- Malay
Business services
- 5 meeting rooms
- Business centre
- Computer station
- Conference space (5543 square feet)
Outdoors
- Garden
- Rooftop terrace
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- In-room accessibility
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
More
- Smoke-free property
- TV in reception
Room amenities
Bedroom
- Air conditioning
Bathroom
- Free toiletries
- Hairdryer
Entertainment
- 40-inch LED TV
- TV/satellite channels
Food and drink
- Coffee/tea maker
- Free bottled water
More
- Desk
- Free local calls
- Iron/ironing board
- Phone
- Safe
- Separate sitting area
- Turndown service
Nearby things to do
Activities
- Theme parks
Where to eat
- Harbour Cafe – Buffet restaurant offering international cuisine. Serves breakfast, lunch and dinner daily. Kids' menu available.
- Skybar Bar & Restaurant – Poolside bar offering local and international cuisine. Serves lunch and dinner daily.
- Shake & Burger at Lounge – Restaurant. Open on select days.
Very average in every way. Unresponsive staffers. There was little enthusiasm for anything
Stayed 1 night in Nov 2019
This traveler didn’t leave comments with their review
Stayed 2 nights in Oct 2019
1. Cleanliness was a concern. Was surprised that towels were wet, Duvet was stained. 2. Pillows were too soft... flat. 3. Breakfast was disappointing. It was almost full house and the tables were not cleaned. Omelette was undercooked.. v runny. Juices were so diluted. Croissants and cakes were cold and hard. Food wasn’t tasty. 4. Lift to basement carpark was v confusing. 5. Actually location was also not v great... view was so so, lack of amenities in surrounding area. What was ok... toiletries were decent.
Stayed 1 night in Oct 2019
Things to do around the hotel is somewhat limited.
Stayed 1 night in Sep 2019