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Overview of Hotel Jen Puteri Harbour, Johor by Shangri-La

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Guest reviews

4.2 / 5Very Good
854 reviews
Guests rated this property 4.3/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

Explore the area

Popular LocationPuteri Harbour1 min walk
Popular LocationLegoland Malaysia5 min drive
AirportJohor Bahru (JHB-Senai Intl.)27 min drive
Popular LocationNanyang Technological University32 min drive

Choose dates to view prices

  • Executive Suite, 1 King Bed

    Room amenities

    • 53 sq m
    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Room, 2 Single Beds

    Room amenities

    • 33 sq m
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Club Room, 1 King Bed

    Room amenities

    • 33 sq m
    • Sleeps 3
    • 1 King Bed
    More details
  • Premier Room, 1 King Bed

    Room amenities

    • 53 sq m
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 2 Single Beds

    Room amenities

    • 33 sq m
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Deluxe Room, 1 King Bed

    Room amenities

    • 33 sq m
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Room, 2 Single Beds, Harbour View

    Room amenities

    • 33 sq m
    • Harbor view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Club Room, Harbour View

    Room amenities

    • 33 sq m
    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 2 Single Beds, Harbour View

    Room amenities

    • 33 sq m
    • Harbor view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Deluxe Room, 1 King Bed, Harbour View

    Room amenities

    • 33 sq m
    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details
  • Premier Room, 1 Queen Bed

    Room amenities

    • Harbor view
    • Sleeps 3
    • 1 Queen Bed
    More details

About this area

Iskandar Puteri

Located in Iskandar Puteri, Hotel Jen Puteri Harbour, Johor by Shangri-La is near theme parks and on the waterfront. Sutera Mall and Johor Bahru City Square are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Legoland Malaysia and Angry Birds Activity Park Johor Bahru. Travelling with kids? Consider Jurong Bird Park, or check out an event or a game at Tan Sri Hassan Yunus Stadium.

Map
Popular Location

What's nearby

  • Puteri Harbour - 1 min walk
  • Legoland Malaysia - 5 min drive
  • Danga Bay - 24 min drive
  • Sutera Mall - 26 min drive
  • Nanyang Technological University - 32 min drive

Getting around

  • Pioneer Station - 23 min drive
  • JB Sentral - 37 min drive
  • Johor Bahru (JHB-Senai Intl.) - 27 min drive

Restaurants

  • Where to eat
  • Harbour Cafe – Buffet restaurant offering international cuisine. Serves breakfast, lunch and dinner daily. Kids' menu available.
  • Skybar Bar & Restaurant – Poolside bar offering local and international cuisine. Serves lunch and dinner daily, happy hour available.
  • Shake & Burger at Lounge – Open on selected days.

About this property

Hotel Jen Puteri Harbour, Johor by Shangri-La

Family-friendly Iskandar Puteri hotel in Nusajaya with 3 restaurants
This smoke-free hotel features 3 restaurants, an outdoor pool and a health club. Free WiFi in public areas, free valet parking and a free theme park shuttle are also provided. Additionally, a bar/lounge, a coffee shop/café and a rooftop terrace are on-site. All 283 rooms offer conveniences such as sitting areas and coffee makers, along with free WiFi, free wired Internet and LED TVs. Other amenities available to guests include room service (during limited hours), free local calls and free bottled water.
Hotel Jen Puteri Harbour, Johor by Shangri-La offers 283 forms of air-conditioned accommodation with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. LED televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking
Free valet parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Free theme park shuttle

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 58 for adults and MYR 29 for children
3 restaurants and 1 coffee shop/cafe
1 bar
Room service available

Things to do

Children's pool
Health club
Outdoor pool
Spa services

Family friendly

Children's pool
Dry-cleaning service
Free theme park shuttle
Laundry facilities
Outdoor pool

Conveniences

Lift
Front-desk safe
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service

Languages spoken

Chinese
English
Korean
Malay

Business services

5 meeting rooms
Business centre
Computer station
Conference space (5543 square feet)

Outdoors

Garden
Rooftop terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Braille signage
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning

Bathroom

Free toiletries
Hairdryer

Entertainment

40-inch LED TV
TV/satellite channels

Food and drink

Coffee/tea maker
Free bottled water

More

Desk
Free local calls
Iron/ironing board
Phone
Safe
Separate sitting area
Turndown service

Policies

Check-in

Check-in between 3 PM and midnight
Express check-in

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

For more details, please contact the property using the information on the booking confirmation
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements
Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for MYR 151.58 per night.
Cots (infant beds) are not available

Property payment types

American Express
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 58 for adults and MYR 29 for children (approximately)
  • Airport shuttle fee: MYR 165 per vehicle (one way)
  • Rollaway bed fee: MYR 151.58 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Guests must contact this property in advance to reserve rollaway/extra beds. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Fees for extra beds vary for adults and children.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
No pets and no service animals are allowed at this property

Guest reviews

4.2
Very Good
5 - Excellent
362
4 - Good
379
3 - Okay
77
2 - Mediocre
23
1 - Poor
13
4.3
Cleanliness
4.2
Service and Staff
3.8
Amenities
4.3
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Please serve more food in Club Lounge

As usual, limited choices of food served in Club Lounge during happy hour. We had our breakfast there as well. Breakfast choice was limited too.

Stayed 1 night in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesom stay

2nd stay in hotel jen.. superb services and cleanliness of hotel..

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It hospitality and great room service

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

There is a lovely pool area and nice view

Stayed 3 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for a short vacation

Great & Quiet place next to the Puteri Harbour. Comfortable & good ambiance for a short walk... Have some eateries but price not the cheapest.

Stayed 1 night in Jan 2020