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Hotel Jen Puteri Harbour, Johor by Shangri-La

Star Rating
4 out of 5

Information

Reviews

4.3 / 5Very Good
805 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Sanrio Hello Kitty Town
    1 min walk
  • Popular Location
    Legoland Malaysia
    5 min drive
  • Popular Location
    Nanyang Technological University
    24 min drive
  • Airport
    Johor Bahru (JHB-Senai Intl.)
    27 min drive

Choose dates to view prices

Book online or call:

1 800 1 114 2468
  • Deluxe Room, 1 King Bed

    Room Amenities

    • Sleeps 3
    More details
  • Deluxe Room, 2 Single Beds

    Room Amenities

    • Sleeps 3
    More details
  • Deluxe Room, 2 Single Beds, Harbour View

    Room Amenities

    • Harbor view
    • Sleeps 3
    More details
  • Deluxe Room, 1 King Bed, Harbour View

    Room Amenities

    • Harbor view
    • Sleeps 3
    More details
  • Premier Room, 1 King Bed

    Room Amenities

    • Sleeps 3
    More details
  • Club Room, 2 Single Beds

    Room Amenities

    • Sleeps 3
    More details
  • Club Room, 1 King Bed

    Room Amenities

    • Sleeps 3
    More details
  • Club Room, 2 Single Beds, Harbour View

    Room Amenities

    • Harbor view
    • Sleeps 3
    More details
  • Club Room, Harbour View

    Room Amenities

    • Harbor view
    • Sleeps 3
    More details
  • Executive Suite, 1 King Bed

    Room Amenities

    • Harbor view
    • Sleeps 3
    More details

About this area

Iskandar Puteri

Located in Iskandar Puteri, Hotel Jen Puteri Harbour, Johor by Shangri-La is near theme parks and on the waterfront. Sutera Mall is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Legoland Malaysia and Sanrio Hello Kitty Town. Travelling with kids? Consider Jurong Bird Park, or check out an event or a game at Tan Sri Hassan Yunus Stadium.

What's nearby

  • Popular Location
    Sanrio Hello Kitty Town - 1 min walk
  • Popular Location
    Legoland Malaysia - 5 min drive
  • Popular Location
    Sutera Mall - 16 min drive
  • Popular Location
    Danga Bay - 17 min drive
  • Popular Location
    Nanyang Technological University - 24 min drive

Getting around

  • Tuas Link Station - 17 min drive
  • JB Sentral - 24 min drive
  • Johor Bahru (JHB-Senai Intl.) - 27 min drive

Restaurants

  • Where to eat
  • Harbour Cafe – Buffet restaurant offering international cuisine. Serves breakfast, lunch and dinner daily. Kids' menu available.
  • Skybar Bar & Restaurant – Poolside bar offering local and international cuisine. Serves lunch and dinner daily.
  • Shake & Burger at Lounge – Restaurant. Open on select days.

About this property

Hotel Jen Puteri Harbour, Johor by Shangri-La

3 restaurants, an outdoor pool and a health club are available at this smoke-free hotel. Free WiFi in public areas, free valet parking and a free theme park shuttle are also provided. Additionally, a bar/lounge, a coffee shop/café and a rooftop terrace are on-site. All 283 rooms offer conveniences such as sitting areas and coffee makers, along with free WiFi, free wired Internet and LED TVs. Other amenities available to guests include room service (during limited hours), free local calls and free bottled water.

Policies

Check-in

Check-in between 3 PM - midnight
Express check-in

Special check-in instructions

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.
Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Check-out

Check-out before 11 AM
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 151.58 per night.
  • Cribs (infant beds) are not available.

Pets

  • No pets or service animals allowed

Property payment types

American Express
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 58 for adults and MYR 29 for children (approximately)
  • Airport shuttle fee: MYR 165 per vehicle (one way)
  • Rollaway bed fee: MYR 151.58 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests must contact this hotel in advance to reserve an extra bed/sofa. Fees vary for adults and children. Contact the office using the information on the reservation confirmation received after booking.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children aged 11 years old and younger stay for free when occupying the parent or guardian's room, using existing bedding. No pets or service animals are allowed at this property.

Property is also known as

  • Hotel Jen Puteri Harbour Johor Iskandar Puteri
  • Jen Puteri Harbour Johor Iskandar Puteri
  • Hotel Jen Puteri Harbour, Johor by Shangri-La Hotel
  • Hotel Jen Puteri Harbour, Johor by Shangri-La Iskandar Puteri

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking
  • Free valet parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free theme park shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 58 for adults and MYR 29 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Health club
  • Outdoor pool
  • Spa services

Family friendly

  • Children's pool
  • Dry-cleaning service
  • Free theme park shuttle
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese
  • English
  • Korean
  • Malay

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference space (5543 square feet)

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer

Entertainment

  • 40-inch LED TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Turndown service

Nearby things to do

Activities

  • Theme parks

Where to eat

  • Harbour Cafe – Buffet restaurant offering international cuisine. Serves breakfast, lunch and dinner daily. Kids' menu available.
  • Skybar Bar & Restaurant – Poolside bar offering local and international cuisine. Serves lunch and dinner daily.
  • Shake & Burger at Lounge – Restaurant. Open on select days.
4.3

Very Good

5 - Excellent
345
4 - Good
361
3 - Okay
71
2 - Mediocre
17
1 - Poor
11
4.3
Cleanliness
4.3
Service and Staff
3.8
Amenities
4.3
Property condition

5/5 Excellent

This traveler didn’t leave comments with their review
Stayed 1 night in Nov 2019

3/5

Very average in every way. Unresponsive staffers. There was little enthusiasm for anything

Stayed 1 night in Nov 2019

4/5 Good

This traveler didn’t leave comments with their review
Stayed 2 nights in Oct 2019

3/5

1. Cleanliness was a concern. Was surprised that towels were wet, Duvet was stained. 2. Pillows were too soft... flat. 3. Breakfast was disappointing. It was almost full house and the tables were not cleaned. Omelette was undercooked.. v runny. Juices were so diluted. Croissants and cakes were cold and hard. Food wasn’t tasty. 4. Lift to basement carpark was v confusing. 5. Actually location was also not v great... view was so so, lack of amenities in surrounding area. What was ok... toiletries were decent.

Stayed 1 night in Oct 2019

5/5 Excellent

Things to do around the hotel is somewhat limited.

Stayed 1 night in Sep 2019

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