Beach Hotels in Joaquín Zetina Gasca, Puerto Morelos

"We had a wonderful stay at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt on Avenida Kukulkan. From check-in to departure, the staff consistently impressed us with their friendliness and attentiveness. The resort was very clean and well-maintained, and our room was comfortable and well-equipped for a relaxing stay. The beach was one of the highlights—beautifully maintained, with clear blue water and a calm, peaceful setting. We also appreciated the variety of dining options available. The food was consistently good, with plenty of choices across the different restaurants. Overall, we felt the resort offered great value for money. We would definitely consider returning and would recommend it to others looking for a relaxing all-inclusive experience in Cancun. "

"Our stay was at Moon Palace Sunrise with full access to Nizuc and limited access to Grand. Sunrise is very large and very populated. The pool is awesome.The food and entertainment are very good. But there is a need for more "grab and go" fooderies. The staff are all couteous and helpful. "

"There's no swim up bar, however there's one right next to the pool. Gym was decent size and very clean. "

"Room was very clean and the view was AMAZING! Just wish it had a swim up bar, but the pool service was amazing"

"This was the first all inclusive that didn’t provide any beverages in our refrigerator . We also asked for a certain cocktail during dinners and they said it would be an additional charge . Super disappointed . Also , they never cleaned our room until we called the lobby to request it . The jacuzzi was not even close to hot . It was kind of the same temperature as the pool. And so many more things to complain it . Overall bad experience and would never go back . "

"We had an amazing stay at this resort and truly enjoyed every moment. The food was excellent, the restaurants were great, and everything was kept spotless. The staff was outstanding—always attentive, friendly, and ready to take care of any request. The pool area was beautiful, and we especially loved the lazy river. Overall, it’s a very luxurious and relaxing place, and we would be more than happy to return again."

"Seems to be 2-3 stars - very expensive and service food and staff poor "

"“5-Star Fraud” – Ocean Riviera Paradise ⭐ 1/5 – 5-STAR FRAUD This hotel is a complete scam. It’s advertised as a 5-star resort, but the reality is far from it. Severely understaffed, slow and disorganized service, and poor customer attention. The food is very low quality, with limited options and endless lines for everything, even the buffet. Several times we couldn’t even get into the restaurants. The beach is full of rocks and seaweed, not what you expect in Cancun. You pay for luxury and get chaos instead. Do not recommend at all. There are much better options for the same price. “Fraude de 5 estrellas” – Ocean Riviera Paradise ⭐ 1/5 – FRAUDE DE 5 ESTRELLAS Este hotel es un engaño total. Lo venden como 5 estrellas, pero la realidad es completamente diferente. Falta de personal en todas las áreas, servicio lento, desorganizado y con muy mala atención. La comida es de pésima calidad, con muy pocas opciones y colas interminables para todo, incluso para el buffet. En varias ocasiones ni siquiera pudimos entrar a los restaurantes. La playa está llena de rocas y algas, nada que ver con lo que uno espera en Cancún. Pagas por lujo y recibes una experiencia caótica. No lo recomiendo para nada. Hay opciones mucho mejores por el mismo precio. "

"Outdated rooms, small pool. The restaurant is way overpriced. "