Hotels near Jigoku Nozoki

"I booked the room with a port view. The room itself is a little cramped but the view is beautiful, definitely worth booking. The staff were very helpful and friendly. "

"We had a great stay. The rooms were well equipped. The view was great and the staff were very friendly and helpful. "

"I often stay at this hotel, which is clean, with spacious rooms. I like the location, and most of the staff members are extremely friendly. One negative is that although I have stayed probably 100+ nights over the past few years, the reservations system doesn't recognize me if I book via an agency (e.g. Expedia), which I always do, because the prices are terrible via the hotel's website. Several times I have been given an awful room (brick wall view) and had to change it. Obviously a chain-wide IT problem, but one that should be fixed and it would benefit the hotel's customer service delivery to do so. "

"Good"

"Very helpful and responsive staff. Nice room. Great breakfast buffet."

"Great Location and very comfortable. Only need to improve is controlling heat and cold. It is very hot since it centralize and their heater is on. Make each room able to set their desired room temperature setting. "

"No other hotels in Yakohama are better than the New Grand Hotel that is my most favorite. "

"Clean friendly helpful"

"Very well located hotel with spacious room. Easy to access JR lines and very close to vibrant Chinatown."