Jesmond Dene Hotels

"Good price "

"Clean, safe and fun. "

"My check in supposed to be at 4 and the room was ready until 7pm… and it is incredible that with just a sorry it’s been super busy! The justification! I was with another two groups our room was not ready.. our schedule for dinner and everything was moved because of that. And the receptionist ask us to leave the room at 10am. With no consideration of the almost 4 hours of delay!!!"

"No hot water as"

"Best Valet service of any hotel or resort."

"I really hoped to like this stay but it wasn’t an ideal stay. We got to our room, the cleaning of the room was terrible. Fridge dirty, coffee machine area dirty not fully cleaned, shower was filthy! The bathroom floors were dirty. The water pressure in the shower was terrible, the water was leaking from the shower to the bathroom floor, later on towards the night our room started to have a sewer smell, they sent someone to spray something in the room, it helped but we couldn’t sleep at night because of that smell, the next morning we had left and came back and our room started to smell again, the water in our room started to smell like poop, no joke. The longer the water ran the more it had that smell. The water it self felt very slimy. We had to cut our trip short due to the inconvenience of the room. Having to deal with this and having a child with you was miserable! "

"Beautiful, spacious, clean rooms! "

"Outdoor poorl"

"Their customer service was stellar! I enjoyed my stay and will be back!"