Luxury Hotels in Jekyll Island, Georgia

"First time staying here and it was excellent. Our room was very clean, the breakfast was clean and well stocked. The front desk customer service was honestly amazing. I have not received such good service in a long, long time. It stood out. My husband and I have already agreed that we will be back and book here again. Also, they have pool toys for kiddos to use at the pool. A nice touch!"

"The room smelled so clean and the room was so clean also"

"Room was very nice. We enjoyed our stay. Check in was a little rough."

"Great location, friendly staff, complimentary shuttle service. Nice rooms."

"Very child friendly. Rooms were nice, great area in the grass with seating and swings."

"I was there to attend a friend's wedding. I arrived at 3:30 pm after a 7 hour drive. Check in was listed as 4 pm. I knew I was a little early and my room may or may not ne ready. The lady that checked me in was nice. She told me my room wasnt ready. At 4:30 my room still wasn't ready. I spoke with a different lady this time and told her how concerned I was because the wedding was at 5:30 and I needed to change clothes, fix my hair and put on makeup. I told her I had a wedding to get ready for and she just looked at me and said "yep, you and everybody else". I know it wasnt her fault that my room wasnt ready but she was very snarky and rude. I dont expect to be treated rudely at any hotel but for the amount of money they charge, I surely did not expect her attitude. I didnt get into my room until 5 pm. I had to skip most of the makeup I had planned to put on, didn't have much time to freshen up, changed clothes and ran out of my room to get to the wedding. This really put a damper on the evening for me. While I do realize that everyone was looking at the bride & groom I was uncomfortable & self conscious about the wedding pictures. The front desk didn't really seem to care. Attitude was very disappointing. Not what I paid for or expected."