Jebel Ali hotel rooms a the Fortune Group of Hotels

"The hotel was beautiful, clean and the customer service was impeccable! They made sure our stay was excellent. From the receptionist Coline, to the Director of rooms Assem, housekeeper Kelum and the wait staff in the Shang Palace Christine and every single staff were very polite and friendly! We had the best time!"

"Yes"

"Fantastic hotel! Great staff, friendly, accommodating and so helpful. Great breakfast and dinner options. Pool area was great, house keepers around the pool are very helpful. Couldn’t fault the hotel. Room was clean and spacious - we asked for extra water, hangers and few other things. Everything we asked for was delivered within 10 minutes or less. Definitely going to stay again on our next trip. Fantastic for families aswell - we had our 14 month old with us"

"Front desk Ms. Ei is an amazing. Overall everything is great. "

"Great rooms"

"Super variety in the breakfast delicious. "

"We liked our stay and the Valet service was excellent thanks to everyone that helped us . "

"The hotel room was very nice and clean. The halls smelled absolutely amazing and spotless. Room service did an amazing job at cleaning the rooms and replenishing water. I would stay again I really enjoyed my experience. "

"Friendly and helpful staff "