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Crowne Plaza Hotel Jakarta, an IHG Hotel

4.5 star property
Guests enjoy poolside dining for breakfast or dinner and explore nearby Blok M Square with help from staff who speak multiple languages

Choose dates to view prices

Crowne Plaza Hotel Jakarta, near Grand Indonesia, offers an outdoor pool, Crowne Spa, Japanese cuisine, and international dishes at two on-site restaurants. Enjoy in-room WiFi and visit the nearby Embassy of Canada.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

About the neighborhood

Map
Jln.Gatot Subroto Kav.2-3, Jakarta, Jakarta, 12930

Getting around

  • Pancoran Station - 4 min drive
  • Istora MRT Station - 15 min walk
  • Halim Perdanakusuma Intl. Airport (HLP) - 20 min drive

About this property

Crowne Plaza Hotel Jakarta, an IHG Hotel

Luxury hotel near Grand Indonesia
Located close to Embassy of Canada and Blok M Square, Crowne Plaza Hotel Jakarta, an IHG Hotel provides an airport shuttle, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to some rest and relaxation at Crowne Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Japanese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as car rentals on site and a bar.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and multilingual staff
  • Concierge services, wedding services, and a front-desk safe
Room features
All 357 rooms feature comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and hair dryers
  • 32-inch TVs with cable channels
  • Free tea bags/instant coffee, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 12.50 for adults and USD 7 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Beranda Cafe
  • Semanggi Lounge
  • Yakitori Chidori

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Computer station
  • Conference center (2,303 square feet of space)

Outdoors

  • In a regional park

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 1995
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between January 1 and June 30.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12.5 for adults and USD 7 for children
  • Airport shuttle fee: USD 62 per vehicle (one way)
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Crowne Plaza Hotel Jakarta
Crowne Plaza Jakarta
Jakarta Crowne Plaza Hotel
Jakarta Crowne Plaza
Crowne Plaza Hotel Jakarta
Crowne Plaza Jakarta, An Ihg
Crowne Plaza Hotel Jakarta an IHG Hotel
Crowne Plaza Hotel Jakarta, an IHG Hotel Hotel
Crowne Plaza Hotel Jakarta, an IHG Hotel Jakarta
Crowne Plaza Hotel Jakarta, an IHG Hotel Hotel Jakarta

Frequently asked questions

Does Crowne Plaza Hotel Jakarta, an IHG Hotel have a pool?

Yes, this property has an outdoor pool.

Is Crowne Plaza Hotel Jakarta, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Hotel Jakarta, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Crowne Plaza Hotel Jakarta, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Crowne Plaza Hotel Jakarta, an IHG Hotel?

Check-out is at noon.

Does Crowne Plaza Hotel Jakarta, an IHG Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 62 per vehicle applies.

Where is Crowne Plaza Hotel Jakarta, an IHG Hotel located?

Located in Setiabudi, this luxury hotel is 0.9 mi (1.4 km) from Embassy of Canada and within 3 mi (5 km) of Grand Indonesia and Kota Kasablanka Mall. Blok M Square and Thamrin City Shopping Mall are also within 3 mi (5 km). Istora MRT Station is 15 minutes by foot and Bendungan Hilir Station is 18 minutes.

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Reviews

Crowne Plaza Hotel Jakarta, an IHG Hotel Reviews

7.4

Good

7.2

Cleanliness

7.0

Location

7.8

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 58 out of 305 reviews
Rating 8 - Good. 132 out of 305 reviews
Rating 6 - Okay. 68 out of 305 reviews
Rating 4 - Poor. 33 out of 305 reviews
Rating 2 - Terrible. 14 out of 305 reviews

Reviews

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Ambience! Thank you 🙏 God bless ! More power
Stayed 3 nights in Mar 2020

2/10 Terrible

Yang Leng

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
2 night stay with broken aircon and change 3 rooms! Hotel not ready with new preium room but forcing guest to pay upgrade to stay during checkin
Stayed 2 nights in Jan 2020

8/10 Good

K.Judo, さいたま市

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設は古いが、清潔であり、スタッフもフレンドリー。弱点はホテルの周囲に商業施設があまりないことかな。
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
久しぶりの滞在でしたが、部屋の改造がされてて、とても 良かったです。JKTに行くときは又CROWNE PLAZAですね！！
Stayed 3 nights in Jan 2020

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Why is no breakfast included
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スリッパ、バスローブが１セット足りなかったのが、残念でした。タオルなど、足りていたものもあったので、何故なのかと思いました。
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

크라운 플라자 호텔 사용하고.

1995년 설립된 호텔이라서, 전체적으로 노후하나 웅장하고 엔틱한 고풍스러운 호텔입니다.
Stayed 1 night in Nov 2019

6/10 Okay

BU

Liked: Staff & service
Disliked: Property conditions & facilities
施設の古さとコストが見合わない。
Stayed 1 night in Dec 2019

8/10 Good

HAN KYEOL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

그저그럼

좀 어둡고 수영장없고 헬스장없지만 편합니다
Stayed 10 nights in Oct 2019

10/10 Excellent

Nobu, 東京

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
久しぶりに行ったら、新しくなっていて良かった
Stayed 3 nights in Oct 2019

6/10 Okay

PCR, Earth

広い部屋だが、広いだけで特にコメント無し。 コストパフォーマンスが悪い。
Stayed 1 night in Oct 2019

6/10 Okay

PCR, Earth

前回宿泊時は、日本料理店が閉鎖されていたが、別の店舗があり良かった。近所にレストランが無いので。
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Sometimes, houskeeping was unable to respond to customer's request.
Stayed 9 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

快適です

交通の便も良く、ホテル内の食事も清潔で美味しかったです。他のホテルはわかりませんが、部屋の中が若干カビ臭いことが気になりました。
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
クラブルームを予約しました。となりの部屋がうるさくて部屋を変更してもらいましたが、次の部屋は余りにも匂いが酷すぎて再度変更することになりました。最終的にはとても素晴らしい新しい部屋になりました。カーテンボタンで開閉でき、お風呂のガラスもボタンでシェードをかけることができ、お風呂の中からテレビも見れ、シャワーとバスタブも別々でした。クラブルームの予約サイトの写真を見てみると最初に入った部屋と最後に入った素晴らしい部屋が同じランクところに掲示されていました。どちらも同じ料金で最初の部屋になるか最後の部屋になるかでは雲泥の差です。ホテル側の裁量で部屋を決定されるのか疑問です。選択できるといいです。
Stayed 1 night in Sep 2019

10/10 Excellent

Gonzalez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

All good Rooms need a bit more light
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay here. Been here a couple of times. Love how grand the room and hotel is although the room rate & price might be on a pricier side as compared to other hotels in Jakarta.
Stayed 1 night in Sep 2019

4/10 Poor

Henry, 香港

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The staff there was nice. Breakfast was acceptable. It’s just not too many choices and quite boring to see the repeated meal. The room was old. There were some leakages in the bathroom. The tank seemed leakage. Water easily came out from the bathtub when taking a shower. Even I put some towels at the edge of the tub, it wouldn’t easy stop water leaking out of the tub. The bed stuff were smelly (I didn’t know why).
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
少し灯りが暗かったですが、インドネシアは何処もこんな感じですかね。
Stayed 1 night in Aug 2019

10/10 Excellent

kaz, 日本

Liked: Cleanliness, staff & service, property conditions & facilities
館内に日本食があり助かりました。スタッフの対応は皆素晴らしく、バスタブ周りも清潔にして頂けると最高です。
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
特に不便なことはなかった
Stayed 4 nights in Aug 2019

6/10 Okay

Alan

Liked: Cleanliness, staff & service

Good

The hotel is generally OK! Price is reasonable. But I think they need to et the 4 lifts working instead of 2.
Stayed 2 nights in Jul 2019

8/10 Good

MORIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have satisfied with the hospitality during my stay in “Crowne Plaza, Jakarta “
Stayed 5 nights in Jul 2019

4/10 Poor

Don

Liked: Cleanliness
Disliked: Property conditions & facilities
Room needed update. Old peeling wallpaper, old tub with missing grout, etc.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
高級感あり、宿泊は最高です。
Stayed 2 nights in Jun 2019