Hotels with Spa in Jackfield, Telford

"Great stay, staff really friendly"

"Great Hotel, comfortable room although the pillows were a little on the thin side! Food was good too. Had an issue with the keycard though. I was given 2 so I left one of them in the room whilst I went down for a coffee. The second one didn't work, even after being re-programmed, so I had to get the maintenance guy to let me in. the staff were very good though and gave me a free drink voucher for my trouble. thank you for a great stay!"

"The rooms are big. The staff were really friendly and efficient. The access to the spa is a huge plus. However, wish parking was free - £6, and shower power should be stronger."

"Very clean property, staff excellent and friendly and Spa nice and relaxed "

"Typical city centre hotel, built for busiess travellers. The hotel looks a little tires and is in need of redecoration. There is a privaye gym/leisure centre wihin the hotel, that menat that there was a lot of fottfall in that area, which wasn't idea; when trying to get to your room, and there wasa big smell of cholrine and sweat. Breakfast was not included, but I was happy to pay extra, and was good value and tasty. Whatr was not impressive was the surly attitude of a male member of staff who seemed more interested in gossiping with his colleagues than providing a poite service to guests."

"The hotel is decent but the staff response time was not good. Breakfast was good here. The wi-fi was not working at all. Overall the hotel is okay yo staff at but the service and amenties need upgrading."

"All very good and helpful over the two days "