Hotels with Spa in Ixtapa, Guerrero

"Excellent stay at Sunscape Dorado Pacífico Ixtapa! The facilities were very well maintained, the service was outstanding, the food was good, and the shows were enjoyable. The weather was beautiful, and the spa massages were excellent. I would especially like to recognize Emanuel, Luis, and Saúl, who provided exceptional service as waiters—always attentive, friendly, and professional. As feedback, I would suggest improving safety in the pool area with the water slides. The landing zone should have floating barriers or buoys, as people coming down the slides can accidentally hit others swimming below who are unaware. Additionally, on March 25, 2026, around 4:00 pm, at the pool with the two slides, I witnessed a concerning situation where a young child (around 5 years old) slipped into the pool and struggled while his mother was calling for help. The lifeguard nearby did not react or notice the situation, and the child was ultimately helped by his sibling. I believe lifeguards should be more attentive and proactive in ensuring guest safety. Overall, we had a wonderful experience and truly enjoyed our stay."

"no volvería "

"Las instalaciones del hotel son magníficas, grandes vistas, habitación muy amplia con excelentes acabados y decoración. Quizá falta un poco de sazón en algunos platillos. Todo el personal fue muy amable. Disfrutamos la estancia. "

"Beautiful hotel with excellent staff and beautiful beach! Maritza is an amazing hostess that went the extra mile to ensure we had great meal experience and so friendly!"

"We had a wonderful time. The Emporio fulfilled all expectations!"

"This was our first stay at the resort and it was wonderful. We traveled as a family of 4, 2 adults and 2 kids (10 and 3). Our room was cleaned everyday, help desk was efficient and the staff was phenomenal. The buffet options, pool service and room service was top. Really great place to stay as a family. I was shocked at how pet friendly it is as well. We saw all kinds of dogs during our stay and we will actually be brining ours next time. "

"Overall, it was a decent mid-range resort. The room, public areas, and pool were always very clean. Parts of the hotel are quite dated, however the buffet area has recently been renovated. Food at the buffet was cold each time we tried it. Breakfast was alright since we usually just ate fruit and yogurt, but we went out to eat for dinner each night. During the week the resort was pretty quiet, so we didn't have any issue finding loungers by the pool or beach. However the resort got extremely busy with locals on the weekend and it was hard to find a spot to sit. The beach is beautiful. Also note that free Wifi is not included, even in the all inclusive package! It is an extra cost. "

"Everything was good, Hotel, food and staff. Thank You Azul Ixtapa."

"I loved the ocean view from my room. "