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"Welcoming staff, clean and comfortable beds"

"Everything was so wonderful. Parking is perfectly safe and easy. Breakfast was very fresh, excellant coffee, eggs, sausages. The view of the lake is spectacular. Staff goes out of their way for you. Kristina and Madi were both wonderful to us. We will be back! "

"Everything from the location, amenities, staff, park to the rear and access to the lake was excellent! Fantastic hotel in one of the most picturesque settings i've visited. Room had amazing views of the snow capped mountains, the park and the lake. A path to the rear of the hotel, along the lake is great for cycling and walking and takes you to the centre of Riva with lovely shops and restaurants in one direction and to "

"This place was ok. The highlights were the staff and the location, and Café Karin across the street. I booked this place through Expedia and it was not clear that this was resident apartments, not a hotel. The residences are charged extra for parking, for the use of the spa, use of bath robes, etc. These place is also very noisy.... because of the tile halls you can hear every conversation, door closing and footstep from the halls. There were young kids running and screaming down the halls in the morning and drunk people partying all night in the hotel bar screaming down the halls. I booked a massage in the spa which is near the children's play room so instead of a relaxing hour, I heard kids screaming and adults conversing right outside the space..... not a good set-up. Also, the beds are futons and the mattresses have a permanent impression in them so it wasn't very comfortable. I wish Expedia gave me the option of booking the hotel versus the apartments because what we got was not the kind of holiday we were looking for. If we return to Val Gardena, we will stay elsewhere. "

"Clean rooms, modern building and very big and varied breakfast. Parking on site was extremely convenient. "

"Lovely. Great services. Great location. "

"Breakfast is good, room has beautiful lake view. "

"Everything about this hotel was perfect for us. Big clean rooms, helpful and happy staff. Good location and nice food. "

"Amazing hotel. Clean, friendly, the amenities are excellent. The spa is amazing. Overall 10/10 recommend. "