2/10 Terrible
Joe
Feb 18, 2023
We chose to stay in this hotel because we were going for a short ski trip and wanted to stay somewhere that had spa facilities, a restaurant and a bar to relax in the evenings. When we arrived they told us that none of the spa facilities were open as advertised, they only had the breakfast restaurant open so no evening meals were being offered and the bar was not open either. None of this was told to us before we arrived. After complaining to Expedia they said nothing could be done and the hotel only offered to refund us for the 1st night if we left the hotel after the first night. We did not want to move hotel as we had a toddler with us and the temperatures outside were minus and very stormy. We won't be staying again after dishonesty from both the hotel and Expedia.
Joe
Stayed 4 nights in Feb 2023



















