Luxury Hotels in Isle of Sheppey, Sheerness

"Had to change rooms as wet room smelt of drains. Second room too hot but as we had already complained and very tired did not complain again. Evening meal of pizza and lasagne were very poor. Changed lasagne for fish and chips - not empressed. Duty manager said should have complained about hot room but explained reason. Not offered any reduction as gogw Not likely to book there again"

"Nicely located in town centre. Clean and modern inside, whilst still keeping to the old features of the interior "

"The room was comfortable. Very friendly staff, good breakfast "

"Staff were super friendly and helpful, rooms were lovely and breakfast was delicious!"

"Needs work on it "

"Was basic but clean. Busy in public areas. Room service was slow and food cold when it arrived. Room are not well soundproof I could hear the man in the room next door talking on his phone! "

"Nothing wrong with the hotel per say, the pre-requisite of checking in takes longer than it needs to be and the inital deposit for the room (incase you charge anything back to it) is not very forthwith considering its £100 which is on the costly side for a deposite. Im still waiting for it to be released back to me. A simple card check would have suffied. Unfortunately the spa facilities were closed during my stay."

"Everything was 5 stars "

"When we went to the dining room, many food was finished and they didn't add any new ones. So the continental breakfast menu was awfull.Also our choices for dinner weren't tasty. But Spa was excellent."