Kildonan Hotel

3.0 star property

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Photo gallery for Kildonan Hotel

Exterior
Beach
Front of property
Room
Breakfast area

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Pet friendly
  • Housekeeping
  • Parking included

Room options

Available filters for rooms
Showing 5 of 5 rooms

Family Room

Highlights

Free rollaway/extra beds
LCD TV
Private bathroom
Shower/tub combination
Coffee/tea maker
Daily housekeeping
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Twin Room

Highlights

LCD TV
Private bathroom
Shower/tub combination
Coffee/tea maker
Daily housekeeping
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

Single Room

Highlights

LCD TV
Private bathroom
Shower/tub combination
Coffee/tea maker
Daily housekeeping
  • 11 sq m
  • Sea view
  • Sleeps 1
  • 1 Twin Bed

Deluxe Suite

Highlights

Balcony or patio
Separate sitting area
Free rollaway/extra beds
LCD TV
Sofa bed
Private bathroom
Shower/tub combination
Coffee/tea maker
  • 33 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Double Room

Highlights

LCD TV
Private bathroom
Shower/tub combination
Coffee/tea maker
Daily housekeeping
  • 13 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Map
Kildonan, Isle of Arran, Scotland, KA27 8SE

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • On the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Iron/ironing board on request

Policies

Property payment types

Important information

Property is also known as

Kildonan Hotel Isle Of Arran
Kildonan Isle of Arran
Kildonan Hotel Hotel
Kildonan Hotel Isle of Arran
Kildonan Hotel Hotel Isle of Arran

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Kildonan Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 25 out of 84 reviews
Rating 8 - Good. 32 out of 84 reviews
Rating 6 - Okay. 15 out of 84 reviews
Rating 4 - Poor. 7 out of 84 reviews
Rating 2 - Terrible. 5 out of 84 reviews

7.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, room comfort
Reasonable price. Food and drink seemed a bit expensive but food was excellent. Renovation work in progress but did not detract. Excellent area for wildlife.

4/10 Poor

TM

Liked: Amenities
We arrived two hours after check-in time hoping we would get straight into our room. A man behind the desk gave us a room key and just as we started to head out of the foyer to try and find the room, the manager came along and grabbed the key out of my hand and said we wouldn't be in that room and told us to wait in the restaurant. We waited for 15 minutes there and we were then showed up to our room by the same manager - obviously they were running behind and rushing things as there was still rubbish in the bin and mugs that had been previously used. During the night it was cold and found out that our radiator was broken so I went downstairs to let them know, they brought up a portable radiator in 5 minutes which was good. The restaurant is the best place in the hotel with the best wifi as well. The food is delicious but we wont be returning to stay, only to eat.
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff absolutly amazing....room tired and dirty. Bathroo NB
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Such a shame that this property which has the potential to be first class is let down so badly. On arrival our friends who had made their booking by telephone before us were told there was no booking for them. Eventually they were given a room which we reckon previous residents must have forgot to hand back the keys. For the first day and a half there was no room key and for the full time we were there there was no key for the patio door. They were told don’t worry nothing ever gets stolen. They rooms , were on the surface , beautifully decorated and well laid out . But only superficially. On closer inspection there were many small maintenance problems. We were there at the end of the season so perhaps the maintenance will be done over the winter. Cleanliness was a problem with the rooms either not being cleaned at all or only skimmed over. When we complained to the owner we were told you just can’t get the staff. Again it was the end of season so maybe staff were just complacent. The hotel is in a fabulous location although the roads to get there are very narrow and twisty. As I said this hotel has the potential to be excellent if only maintenance and cleaning and management were better.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very good and the location was superb .
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is really lovely although a bit isolated. Really nice that it has a restaurant and bar on the premises. Room was spacious and very clean. Would definitely stay there again
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Picture postcard could not have asked anymore of the location even in the rain.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 2 nights in Aug 2019

8/10 Good

Mrs E

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Lovely hotel but bathroom floor was wet think it might be coming from the bath and room door was very hard to close without banging
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were large, clean, comfortable. Staff were great, helpful and polite. Meals were tasty, view was super (i guess we were lucky with the weather) Only downside, which is not the hotel's fault, it seems to be in a dead zone for 4G/3G or even a phone signal.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Booked Deluxe room which it definitely was not. Bathroom toilet seat disgusting, shower parts missing/broken. Broken tiles throughout the apartment. Dirty dusty floor.lights not working none of the radiators in the room including the bathroom towel rail not working. Mould on bathroom Ceiling. When we complained we were asked if we had a dog with us (so be aware if you do!!) When we said no we were told they must have got us mixed up with someone else. We were given an alternate room which was a little bigger with same problems as above. The only positive was the view from the hotel. All in all extremely bad experience and no offer of compensation which we feel was warranted. Definitely won't recommend or be back to this hotel in future. Of note the staff in the restaurant were polite and helpful.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The location is amazing, right on the beach with fab views of Ayrshire, and the islands of Ailsa Craig and Plada. Seals and otters can be seen on the rocks within 500 metres of the hotel. It is a very peaceful location in the village of Kildonan which has a beautiful and rugged long seafront with sandy beaches. The hotel lobby, bar and restaurant are are very nice, food and service very good. The unfortunate thing about this hotel is that it is currently undergoing a transformation with some of the rooms being made into luxury apartments which seems to be a very long process. This has resulted in some of the external walls and windows being altered with holes and cables hanging which doesn't give a good first impression. The drive to the hotel brings you to the rear of the property and the first thing that meets the eye is a row of industrial wheelie bins, building materials and a removed air conditioning or cooling unit which is standing rusting away. Inside there seems to be a lack of maintenance to simple things like door handles, toilet roll holders, cables sticking out of the walls where a TV has been removed etc. The large picture window in the bar/lounge looks onto the amazing vies, but priority has been given to the pool table which seems a complete waste when the views from this hotel are its main draw and selling point. There is a sheltered outside eating are, unfortunately shared with the smoking area. Just needs a bit more thought, planning and maintenance.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position and sea views at the southern tip of Arran. Popular bar overlooking the coast. The owner is in the process of upgrading the accommodation and number of rooms.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and pleasant staff.lovely food .beautiful scenery.lovely large comfortable room.
Stayed 3 nights in Aug 2019

6/10 Okay

Bertrand

Liked: Staff & service
Disliked: Property conditions & facilities

Bel emplacement

Bel emplacement. Rénovation à prévoir. Personnel sympa. Chambres inégales.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2019

8/10 Good

Alison

Liked: Staff & service, room comfort
Stayed 3 nights in Jul 2019

6/10 Okay

Paul

Stayed 1 night in Jul 2019

8/10 Good

sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Has it all.Comfort,good food and a view to die for

This hotel is friendly and well run by knowledgeable helpful and attentive staff. The outlook is excellent.So wonderfully photogenic.We have stayed in many places on this Island and this Hotel is and will be our first choice
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Really liked the location and views, outdoor seating. Family room we had was great no complaints, food was pleasant. Bit of a wait to be served both at evening and breakfast. Wasn’t busy but didn’t put us off. Large pool table right in front of window rather than seating Which would have been a much better idea. Great for dogs but hit with charge for them on checkout. Bit p..d off as no where on webpage or checkout does this charge appear!!!! Did query but was assured it was there. Would have been nice if we were asked if we enjoyed our stay rather than “£10 charge for dogs” which is reasonable but would like to know up front. Would definitely go back if just for views and room location but could be great with few tweaks Kildonan.. move the pool table and put extra charges on web site.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great right by the beach at Kildonan. Room a good size with French door to patio with sun loungers which we used due to the fab weather! Breakfast was excellent with a wide choice. Photos on the website don't do the place justice
Stayed 2 nights in Jul 2019

4/10 Poor

Stuart

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2019