"This hotel needs to do better. The AC in my room wasn’t working properly and the restaurant did not have at least 50% of the items of the menu. We left one day before, because we needed to fully enjoy our time of vacation. Perhaps, not only for this hotel, but for all the hotels in las Islas del Rosario, the transportation is a scary ride, way too many people in the boats."
"We were honored to be the first guests after Isla Azul’s reopening under new management. The hotel manager Pedro is exceptionally friendly and customer-focused. He and his team were a highlight of our stay. He coordinated awe-inspiring snorkeling and phytoplankton tours with an experienced local guide. The restaurant chef whipped up delicious local favorites, made to order, and the piña coladas were nice and cold! The hotel was still in the process of renovating during our stay, so I expect that...
"After booking, we repeatedly messaged the hotel for directions and only got a reply at 7:55am on check-in day, telling us the only boat left Cartagena at 8:15am. No way to make it. They then sent a contact for a 9am boat costing 90k + 30k port tax, though cheaper 70k options exist. Given boats run only until 9am and transport can cost as much as two nights’ stay, this should be clearly stated before booking – we could easily have missed the first night.
At the hotel, overnight guests have no...
"This is one of those places that you don’t want to leave and you always want to come back to! Worth every dollar spent! Best hotel in Cartagena / Baru without a doubt!"
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