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"Very nice "

"We stayed here for 2 nights in the height of August - 3 of us in a family room (2 single beds downstairs and 2 on an upstairs mezzanine). There is no air conditioning but there were 2 fans, which were adequate. The room is very clean and very convenient for walking to the bus stop (which is free with a card from the accommodation) and only 10 mins walk from the railway station. Not a cheap place to stay - but nowhere is in Interlaken. Breakfast costs 25 Swiss Francs per person (which we did not try). Beds were very comfortable. Internet access was good (and free). Staff were very helpful, lending us an electric adaptor as our normal European one didnt match Swiss sockets. It would be good if a kettle was provided in the room. Overall we'd recommend this place to stay. "

"Two rooms in new wing were very clean, well lighted and attractive"

"Close to everythind. Interlaken west train and bus is right across the street. Very clean, free coffee all day. Decent breakfast."

"lovely old charm truely swiss hotel"

"Easy access to Train and bus stop! Staff are nice and warm! Room and washroom are clean! "

"Very good view"

"I’m very impressed and satisfied with my stay . The hotel is less than 5 minutes walk from the train station. The decorations and design is so vintage and I remembered some of the old pots and pans and iron displayed all over the lobby . The front desk staff were helpful and always smiling . The room was so cozy and clean . I had the beautiful view of the mountain and water . The breakfast buffet was awesome and delicious ! The servers were all accommodating , friendly , smiling , courteous. Shout out to Ludwig! He was so nice and went above and beyond . The hotel gave me champagne and cake for my birthday . The Cheese Fondue was so delicious . I also ate the Veal for dinner and it so tender and tasty . I will highly recommend this hotel .See you again Carlton Europe !"

"We booked the Queen Deluxe rooms on the 7th to 14th floor. Our jaws literally dropped as we entered and saw the incredible view of the Jungfrau from our balcony. It was breathe taking. The room was very spacious, recently updated, modern, and clean. We found the beds to be comfy. There’s no AC here, but a tower fan was provided and we stayed comfortable with that and leaving the sliding door open to catch the mountain breeze. (Mid July) The balcony is completely private - enjoy the views of the distant mountains and the green space below. Location is central and the upper floors take advantage of being one of the only high rise buildings in Interlaken. Elevators require room keys to use which added extra safety for such a busy city. (Although we never felt unsafe anywhere in Interlaken). There’s a lounge with a tap for filling water bottles and a machine for coffee and tea. The desk staff were incredibly friendly. We stored our luggage prior to check in, they brought our bags up after check in, and at check out they gave us bottled waters. Honestly, my only negative experience here was that the coffee from the lounge machine was not good. "