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"I stayed at Cape Fox Lodge about 6 or 7 years ago. This lodge was on the level of other premiere lodges in the northwest I love the location the views and the architectural style of the lodge. The room was clean. I was disappointed that the building and rooms are well overdue for a refresh. The menus in both restaurants were not as upscale as they were for my prior visit. The service was not on the same level either. The pictures in the museum had dogeared corners. The tram was broken and looked like it had not operated for a long time. The last time I stayed here the lodge was pristine and on the level of any other high end lodge in the northwest. This lodge is the prime hotel property in Ketchikan. It definitely needs to be and could be again the premier lodge in southeast Alaska. With that said, I would stay at Cape Fox Lodge again when visiting Ketchikan again."

"No kitchen, no house keeping stayed a week, very limited staff on site"

"Really enjoyed staying here in the past, however the last 2 stays I was unable to contact the hotel for a ride from the airport. Had to get an Uber both times. That can add up in Juneau even though it is a short distance."

"The unit was well appointed with a full kitchen and a separate bedroom. The facility is old and dated but still clean. "

"Overall, a really pleasant stay in a suite on the 2nd floor. I was on the side looking toward the whale sculpture and away from the bridge, so traffic noise was minimal. The suite was nice and spacious with a full kitchen & living area, felt more like a small apartment than a hotel room. The kitchen was minimally stocked with essentials, but I'd be sure and bring butter, salt and pepper if I were staying again. Few little things could have been better... there was a broom but no dustpan, the kitchen hood fan didn't work, pots and pans have seen better days, no hangers in the closet, no dish soap or sponge for the sink, batteries were missing from the TV remote, no USB plugins on any outlet or at the desk or night stand, but these are just details. Front desk staff was responsive to requests and fixed what was fixable. I'd still stay here again in the future, especially after learning that the bus into the city center is cheap or free depending on your age! "

" staff was professional and generally friendly and helpful. The property is well cared for The atrium is nice and bright and welcome on both sunny and cloudy days. The cookies , fruit and bars during the day and evening and good coffee are welcome. The continental breakfast is good. hotel is quiet and well landscaped. Location works well for the Valley and airport proximity. "

"Having staued at this hotel multiple times of the year duri g various seasons, my wife and I have been always very satisfied with all the amenities in the room and in the facility itself. Cooking facilities are excellent to be able to sray in the room over a long term. Laundry facilities are excellent. Staff are very friendly and always willing to help. Location is excellent and within a few minutes if dining and shopping faclities.Views from upper floors are amazing."

"Walking in it felt and smelled fresh in the lobby. The room had the same clean feeling. "

"My husband and I stayed three nights and our stay was very nice. Great staff, helpful always with a sense of humor. The location of the hotel, close to historic downtown and on the waterfront was very handy. We could walk to go shopping and restaurants. I would recommend this hotel to anyone and we will stay here again😊"