Innere Stadt hotel rooms a the Pan Pacific Hotels & Resorts

"Beautiful, Spacious and clean hotel! staff are great."

"clean room and staff "

"I had a fabulous stay at the Palais Rudolf. It's just re-opened after a refit, so needless to say everything was in immaculate condition and beautifully appointed. The hotel has an ideal location, just a few minutes walk from the city centre, but on a really quiet little square. My room was spacious, comfortable and very cosy - I reallly feel the cold, but was always the perfect temperature here. The bathroom was very elegant with a gigantic shower and lovely-smelling toiletries. The real stand-outs were the staff who are all so friendly and had great attention to detail, for example the gentleman on the front desk always remembered I liked a cup of tea when I came in. Everyone was happy to chat, offer suggestions and ask what I'd been up to, but weren't at all overbearing. It was my birthday during my stay and I was treated to delicious patisserie and a hand-written card, which was a really kind touch. Thanks also to the sommelier in the bar who recommended just the right wine (and more cake!) to celebrate and gave lots of great Vienna information. The only tiny negative was that my room was on the inner courtyard, so no view and a bit dark, but that was my fault for just booking the cheapest room! Overall, the attention to detail and the right balance between feeling fancy, but not stuffy, made for a really memorable stay."

"Everything is super "

"2nd time in one week. Lacation is perfect. Staff are very profetional ecpecialy Vita at the reception was very helpfull"

"Courteous and professional staff; superb location; quiet and comfortable"

"Breakfast was good and staff were helpful."

"Didn't have breakfast at the hotel"

"We stayed for 3 nights and this was the perfect place as had everything we need. A tram station right outside and a 5-10 min walk to closest train station "