Pet friendly Hotels in Indian Wells, California

"The staff was very friendly and helpful but the hotel was hosting a 600 person event for Passover which was not known to us before arriving, and severely limited the amenities available to us during our stay. Our room was facing a pool which after moving in we found out we were not allowed to use as it was only for the private event. We tried to get breakfast at the in hotel cafe and were told the breakfast items had been taken off the menu because they weren't kosher and they couldn't risk cross contamination. We were told that the main restaurant at the hotel was also going to be kosher only so would only have 2-3 items on the menu you could order for dinner. Poolside ordering was suspended because the event had brought in their own chefs for separate dining in another area. We tried to order drinks at the pool bar but were told all blended drinks were unavailable because of potential cross contamination so only sodas in cans could be ordered. We essentially had to leave the hotel for all meals and every evening for dinner instead of being able to enjoy staying put, and again had to travel a few buildings away from our room to the main pool since we weren't allowed to use the one directly in front of our room. Very weird to not have the limitations disclosed ahead of our stay due to the nature of the private event. We have stayed at this hotel about 5 times before and this was an unusual experience. "

"Amazing staff. Well kept waterpark with supervision, very family friendly."

"Parking and resort fees are added to the price you are qouted. So dont belive what you see on expedia. "

"Our stay was a delight with a mineral rich pool and 2 hot tubs, a desert themed room with a great air conditioner, and the Soleil Grill & Bar. We dined on generously portioned and delightfully presented simple fare with friendly staff. We could have taken the meal and drinks out picnic-style around the pool but stayed in the comfy dining area. A great place to relax to enjoy the hot springs in a big pool with a comfy atmosphere. "

"Heres the thing...we love The Saguaro for the vibes but the property could definitely use a fresh coat of paint. And the carpet in the rooms needs some serious love. Ive always felt like The Saguaro just doesn't care much about anything but the pool area. My daughter and I had an ok stay but lots of issues about housekeeping, clogged plumbing in our room etc. We addressed the issued with management but being 100% transparent they didn’t even get back to us until after we left the property. Management communicated that they were short staffed and that contributes to some of the issues but knowing that it was Spring Break time I dont fully understand how they weren't prepared. In a nutshell we enjoyed our stay because my daughter and I make sure we have a good time everywhere we go but I really hope they step up their game. The complimentary bicycles were great the restaurant is delicious and pool vibes are vibing but truth be told they absolutely must step their game up."

"Loved the pool, they have an area for everyone. "

"The restaurant was the only disappointing part of our stay. Everything else, especially the customer service, was excellent. That said, the property itself feels a bit outdated for the price."

"Pool was dirty, staff weren’t friendly, room was dated and the plumbing smelled. We ended up leaving early. We would not recommend this resort. "