Family friendly Hotels in Independence, Cleveland

"Courteous staff, great amenities "

"Staff were very friendly."

"The room was bright and comfortable, generous amount of towels, all of the staff were friendly, including the restaurant which provided nice options to eat in. The shuttle was extremely convenient. The valet service was organized and it was simple to get the car when we needed it to go out."

"Needs updated"

"Worst hotel experience. My deluxe 2 bed hotel room got downgraded to a single bed room two days prior to my arrival without any email, text, or notification telling me this. Apparently Expedia changed the room and since they're a "third party" the hotel couldn't do anything or give me any money back. They told me they would bring bedding up for the pull out couch I was not excited to use, but they did not. I tried using the vending machines and they didnt work, and the hotel had no change for a 20. Again, the vending machines were from a "third party" so they couldn't do anything and I was expected to just allow my cars to "process" for who knows how long. There were stains on the comforter, the room smelled like cat urine. "

"Do not stay here if you have any kind of standards. Old property that desperately needs to be demolished and rebuilt. Every part of the hotel was cruddy!! We didn’t even take a shower because the base was cut open and rust had formed around the openings."

"We arrived at the hotel about 10 o’clock at night and left at 5:30 AM the next morning. So we did not experience a lot of the amenities available at the hotel, but what we did see and experience was excellent, especially for the price. "

"Very clean "

"Excellent Staff. Hotel rooms were clean and well maintained but the hotel could use a refresh."