"The property was exceptionally well maintained, and the staff were polite, welcoming, and highly informative throughout our stay. The cafeteria offered an excellent variety of food choices, all of which were enjoyable. We stayed in the honeymoon suite, and the view from the room was absolutely phenomenal. Overall, it was a wonderful experience, and I would highly recommend this place to friends and family."
"Beautiful property with attentive staff, however missing a few marks to be considered a 5 star lodge.
A room for 2 only came with 1 hand towel and no wash clothes. The shower needs a floor mat. It is dangerously slippery when wet. Slippers are provided, but no bathrobes. These touches make a huge difference. Handrails along the stairs outside leading up to the restaurant as well as inside our suite were non existent making this another dangerous area.
Breakfast was acceptable but dinner most nights needs major help. With the property at the top of a windy road you are captive. The chicken was boney, fish was minimal and sauces were blah. Just our opinion but we were disappointed."
"Stay was great. But they have included the waterfall in the advertisement but the waterfall was not working. I have waited over 15 minutes. But otherwise, the stay was great. Staffs were professional. The food was very expensive. "
"The hotel is dated. The rooms are in desperate need of refurbishment. We had booked an extra bed and was not provided a pillow. The bathroom was not clean. We were meant to stay for two nights and checked out after the first night. The breakfast is substandard. The hotel seems short staffed—when we checked out it was the bellhop that did the processing of the paperwork and not the reception staff and this was around 9am.
According to their ‘proforma invoice’ we are owed a refund of Rs. 5407 which they still haven’t done.
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"Very nice hotel. Great staff, super kind. Not much around so it was quiet besides staff calling me twice asking me if I ordered food while I was trying to sleep."