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Casa Morales Hotel Internacional y Centro de Convenciones

3.5 star property
Travelers can savor delicious meals, enjoy relaxing spa treatments, lounge by the pool, or wander through the garden at this welcoming retreat

Choose dates to view prices

Casa Morales Hotel Internacional y Centro de Convenciones offers genuine relaxation with a poolside bar and daily manager's reception. Guests can enjoy spa treatments, explore the peaceful garden with family, and stay connected with complimentary WiFi throughout their stay.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
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May 23 - May 24
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Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday:
  • Indoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 27000 for adults and COP 27000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 12 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision

Frequently asked questions

Does Casa Morales Hotel Internacional y Centro de Convenciones have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 9:00 AM–9:00 PM.

Is Casa Morales Hotel Internacional y Centro de Convenciones pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Casa Morales Hotel Internacional y Centro de Convenciones?

Check-in begins at 3 PM.

What time is check-out at Casa Morales Hotel Internacional y Centro de Convenciones?

Check-out is at 1 PM.

Does Casa Morales Hotel Internacional y Centro de Convenciones provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Casa Morales Hotel Internacional y Centro de Convenciones located?

This family-friendly Ibagué hotel is located near the airport, within a 10-minute walk of Tolima Art Museum and Centenario Park. Tolima Theater and Plaza de Bolivar are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very Good

8.4

Cleanliness

7.8

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 36 out of 102 reviews
Rating 8 - Good. 45 out of 102 reviews
Rating 6 - Okay. 10 out of 102 reviews
Rating 4 - Poor. 6 out of 102 reviews
Rating 2 - Terrible. 5 out of 102 reviews

Reviews

Verified

8/10 Good

Jorge

Liked: Cleanliness, staff & service
Un lugar para descansar exelente buena cocina muy buen servicio y exelente atencion , la cama se me hizo un poco dura a mi parecer aunq descanse muy bien
Stayed 1 night in May 2022
Verified

8/10 Good

Christian

Liked: Cleanliness, staff & service, room comfort

Great hotel; could use a remodel

Good hotel near downtown. It definitely shows its age and could use a remodel, but the room was very large and comfortable.
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muuuuuuuy bien.

Nos fue muy bien, las instalaciones son muy buenas, con todos los servicios, muy limpias y el trato de su personal es excelente.
Stayed 4 nights in Mar 2022
Verified

8/10 Good

Ingred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great love making hotel

Great hotel for great hot love making all night. Very relaxed
Stayed 1 night in Jan 2022
Verified

2/10 Terrible

Juan Camilo

Disliked: Staff & service, property conditions & facilities, room comfort

Mal servicio en hotel casa morales

Hotel de renombre, pero mala atención, la habitación muy simple, comodidad cero, ducha sin agua caliente, tener que esperar más de diez min y no calienta el agua, sin servicio de botones, cama incómoda, nada recomendable y a un precio elevado NO VALE LA PENA
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Jeisson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue una estancia muy buena gracias a la atención de los empleados del hotel
Stayed 1 night in May 2021
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
El hotel esta muy bien ubicado, los facilities están limpios y el servicio es rápido. El desayuno está bien en términos generales. Sin embargo, las instalaciones se perciben viejas, las puertas son dificiles de abrir, el agua caliente toma bastante en salir, entre otras cosas. Además, en el momento de nuestro check in, tuvimos que pedir ayuda para que nos entregaran elementos básicos de aseo los cuales no estaban en la habitación y dotar el minibar. Esto debió estar listo desde antes.
Stayed 3 nights in Apr 2021
Verified

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excel te servicio y atención
Stayed 1 night in Mar 2021
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
This hotel is dirty in his amenities. I have photos about this
Stayed 1 night in Jan 2020
Verified

8/10 Good

giovanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super

Muy especial la atención buena , la piscina cómoda
Stayed 3 nights in Dec 2019
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, room comfort
El hotel esta en un lugar muy centrico y vista panoramica de la ciudad y las montañas al rededor. Necesita un poco de modernizacion y atencion. El cuarto limpio y agradable ...solo la regadera y la tina no fue de nuestro agrado. Algo importante la seguridad ...no vimos.
Stayed 1 night in Aug 2019
Verified

4/10 Poor

MILLER

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Para no regresar.

Hotel muy regular. El servicio no es muy bueno. Pedimos cama doble y nos asignaron dos sencillas. Los tendidos y almohadas olían a sudor. Pedimos nos cambiaran las Toallas, se las llevaron y no las volvieron a traer. Nos cobraron todos los impuestos, a pesar q la reserva en Hotels se hizo con impuestos incluidos. La ubicación no es la mejor. No lo recomiendo.
Stayed 2 nights in Aug 2019
Verified

8/10 Good

German Camilo

Liked: Cleanliness, staff & service, room comfort

Buena estadía

En general bien
Stayed 3 nights in Apr 2019
Verified

4/10 Poor

Carlos E

Disliked: Staff & service

pésimo trato a los huéspedes

Nos trataron como huespedes de segunda pagando tarifa plena. Tenian el servicio de comedor reservado solo a los musicos del festival de musica colombiana.Que cosa tan absurda sin derecho de comedor nos mandaron a comer a la cafetria abierta al publico de la calle. No regresare a ese hotel. Es lo peor que me pude pasar en muchisimos años de viajara otra ciudad.
Stayed 4 nights in Mar 2019
Verified

10/10 Excellent

Sonia Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comodidad

Excelente experiencia!
Stayed 1 night in Jan 2019
Verified

4/10 Poor

CAROL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

El hotel del horror

Sinceramente quería conocer el hotel, pero realmente la experiencia no fue nada agradable, a pesar que hay pisicina, turco y sauna, las instalaciones se encuentran bastante deterioradas. A las 7 de la noche las dos habitaciones por las cuales pague se quedaron sin electricidad por un corto en los tableros de esas habitaciones. la administración fue supuestamente, arreglaron el tema, pero a las 11:30 de la noche sucedió lo mismo, nos tuvieron que cambiar de habitación, pero en una de ellas ni siquiera había el refrigerador de todas las habitaciones, en la otra tuvieron que aguantar el ruido de una celebración llevada a cabo en el hotel, una de las habitaciones tenía la tina rota, por ende el olor a húmedo era terrible, lo peor es que como ni siquiera hicieron entrega formal de la habitación al otro día nos iban a cobrar unos supuestos consumos de minibar, la verdad hace falta mucho para ser un hotel que cobra esas tarifas y por último ni una sola disculpa presentada por las situaciones vividas.
Stayed 1 night in Jan 2019
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Friendly staff, were very accommodating in moving our room when there was a consistent car alarm outside our window. Room itsself was pretty dated, but views from the balcony were great and it was quite clean. would stay again.
Stayed 1 night in Dec 2018
Verified

8/10 Good

gustavo Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La ciudad musical

En general estuvo bien la estadía, sugiero se revise la funcionalidad de la ducha, resulta incómodo tener que meterse a una bañera cuando esta no funciona, para una persona mayor seria dificultoso y riesgoso.
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ma gustó mucho la amabilidad de los funcionarios del hotel
Stayed 1 night in Nov 2018
Verified

4/10 Poor

Mauricio

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Viejo todo viejo
Stayed 1 night in Oct 2018
Verified

8/10 Good

Jose Manuel

Liked: Cleanliness, property conditions & facilities, room comfort

Normal

En términos generales está bien el hotel aunque la zona donde está no es la mejor, sin embargo pudimos caminar hasta la plaza principal sin problemas. Donde si están mal es en el desayuno, mucho desorden y poca variedad, la calidad del desayuno mala.
Stayed 1 night in Jul 2018
Verified

8/10 Good

lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beauty hotel with nice pool

Great hotel nice rooms nice hot shower . Highly recommended
Stayed 2 nights in Jul 2018
Verified

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel great view of the Ibague festival.

Nice cute hotel. Unfortunately jacuzzi was broken pool was nice. Complimentary breakfast was good.
Stayed 2 nights in Jul 2018
Verified

8/10 Good

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena opción

Un hotel bien ubicado y agradable, ya colocaron ascensor del lobby al parqueadero, el desayuno buffet muy completo, personal amable, piscina climatizada. Recomendado.
Stayed 2 nights in Jun 2018
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Be careful they will try to charge you extra taxe

The front desk tried to charge me for tax that I already had paid. It was a very disappointing experience since I had to show them the print out and have an argue with them. very bad from this nice hotel.
Stayed 1 night in May 2018