Serenity Alma Heights

Guests soak up endless sunshine by the pool or find blissful tranquility at Fayroz Spa, creating their own slice of paradise in this tropical retreat

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Where to?

Dates

June 2026

July 2026

3 outdoor pools, pool umbrellas, sun loungers - Serenity Alma Heights (Makadi Bay)

3 bars/lounges, poolside bar - Serenity Alma Heights (Makadi Bay)

Terrace/patio - Serenity Alma Heights (Makadi Bay)

Serenity Alma Heights delivers a complete tropical getaway with its free breakfast buffet and exciting water park. Travelers appreciate the convenient poolside bar and comfortable sun loungers, while a complimentary shuttle whisks them to the nearby private beach.

Wonderful

Popular amenities

Breakfast included
All inclusive
Spa
Parking included
Restaurant

P11,729 total

includes taxes & fees

May 23 - May 24

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About this property

Serenity Alma Heights

Luxury all-inclusive resort near the bay
A free breakfast buffet, free water park access, and a poolside bar are just a few of the amenities provided at Serenity Alma Heights. This resort is a great place to bask in the sun with a nearby private beach, sun loungers, and a free beach shuttle. Treat yourself to a body treatment, a facial, or a manicure/pedicure at Fayroz Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Free WiFi in public areas is available to all guests, along with a terrace and a garden.
You'll also enjoy the following perks during your stay:
- 3 outdoor pools and a children's pool, along with a waterslide, sun loungers, and pool umbrellas
- Free self parking
- Limo/town car service, an outdoor tennis court, and a billiards/pool table
- 1 meeting room, multilingual staff, and coffee/tea in the lobby
- Guest reviews speak highly of the helpful staff
Room features
All 515 rooms have comforts such as premium bedding and air conditioning, as well as perks like safes and minibars.
Other conveniences in all rooms include:
- Bathrooms with showers and free toiletries
- LED TVs with satellite channels
- Balconies or patios, electric kettles, and daily housekeeping

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Similar properties

Pool
Breakfast included
All inclusive
Spa

P8,420 total

includes taxes & fees

May 21 - May 22

Compare similar properties

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 12.0 per night

Property payment types

Important information

Optional extras

Airport shuttle fee: USD 25 per vehicle (one-way)
Rollaway bed fee: USD 12.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November to 30 April

No pets and no service animals are allowed at this property

Frequently asked questions

Does Serenity Alma Heights have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Serenity Alma Heights?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Serenity Alma Heights on May 23, 2026 start from P9,095, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Serenity Alma Heights pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Serenity Alma Heights?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Serenity Alma Heights?

Check-out is at noon.

Does Serenity Alma Heights provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per vehicle applies.

Are there all-inclusive benefits at Serenity Alma Heights?

Yes, the property is all-inclusive.

Where is Serenity Alma Heights located?

This family-friendly Makadi Bay resort is located near the bay, within 2 mi (3 km) of Red Sea and Makadi Bay Beach. Big Dayz Water Sport Center and Makadi Water World are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

9.0

Wonderful

8.8

Cleanliness

8.2

Location

9.2

Staff & service

8.6

Property conditions & facilities

Verified

10/10 Excellent

OMAR

Jan 2, 2026

Liked: Cleanliness, staff & service, amenities

Staff were very friendly, will definitely be back

Stayed 4 nights in Nov 2025

Verified

10/10 Excellent

mitul

Jan 2, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Absolutely loved our stay! The hotel was brilliant, the staff were amazing, and it’s perfect for families with kids. We wouldn’t hesitate to come back again.

Stayed 8 nights in Dec 2025

Verified

10/10 Excellent

Arunas

Mar 6, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean room, everything is good 👍👍

Stayed 6 nights in Feb 2026

Verified

10/10 Excellent

James

Aug 24, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good food, drinks and amenities.

Stayed 3 nights in Jul 2024

Verified

10/10 Excellent

Mayya

Apr 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best family hotel

It was just what we were looking for. Very friendly staff and amazing service just an excellent food

Stayed 3 nights in Mar 2025

Verified

10/10 Excellent

Siddharth

Apr 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, facilities for kids, good food, and very hospitable service. As other reviews suggest, the rooms were a bit dated but Aly at reception was very accommodating and offered us a good room with view, and late checkout. We loved out 2 day stay at Alma Heights

Stayed 2 nights in Apr 2025

Verified

10/10 Excellent

Bechoy

Sep 30, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Aqua park was spectacular!!! and the staff was great.

Stayed 1 night in Sep 2024

Verified

8/10 Good

Sahar

Jul 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is good for families with kids. It’s got a water park and amusement park ( a small one ) rooms are clean and comfy. The buffet food was average and crowded it was hard to find a table . The hotel grounds is very nice I don’t recommend it for couples if you want quiet

Stayed 2 nights in Jul 2025

Verified

10/10 Excellent

Sue

Jul 2, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean, friendly helpful staff, beautiful pools with good animation team. Food and drinks very good

Stayed 3 nights in Jun 2024

Verified

10/10 Excellent

Moustafa

Aug 31, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

An interesting destination especially for kids with lots of activities to do (e.g. Aqua Parks, Amusement Parks, Wave Pool, Video Games, etc.) My only concern is that the amusement parks and video games are against extra charge.

Stayed 3 nights in Aug 2025

Verified

10/10 Excellent

hossam

May 9, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Super friendly stuff, most of the food is great, accommodation and facilities are awsome Highly recommended for family with kids that they want to enjoy time on swimming pools and aqua parks, beach is accessible with a shuttle evry 15 minutes and the breach is good for relaxing and diving

Stayed 5 nights in May 2024

Verified

10/10 Excellent

Qiong

Oct 31, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good.

Very good experience. Reasonable price. Two adjacent resorts to meet the needs for both children and adults. There is shuttle to the beach. The snorkeling at the beach is great. We enjoyed our stay.

Stayed 2 nights in Oct 2024

Verified

10/10 Excellent

hayley anne

Sep 1, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really great hotel, always got beds, good good, only negative was the drinks. Warm beer and awful cocktails. I didn’t drink all week due to them being so bad. Staff lovely and attentive

Stayed 6 nights in Jul 2024

Verified

8/10 Good

Verified traveler

Dec 25, 2023

Liked: Cleanliness, staff & service, room comfort

So much to do, great for a family week in the sun!

Staff here are so friendly and helpful. The rooms are a little tired and basic but had everything we needed. The water slide park was fantastic and we used it everyday. The fun fair rides and arcade are also great, an extra cost but reasonable. There was a great variety of food in the various restaurants although the rules around the a la carte bookings were not clear with different people saying different things. The animation team and activities were great fun and provided variety for us all. Amazing being able to dive from the other hotel and see such great coral and fish. Weather was gorgeous, especially coming from winter in the UK!

Stayed 7 nights in Dec 2023

Verified

10/10 Excellent

Abbygail

Dec 19, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Me and my family absolutely loved our stay here. We had the most lovely welcome with drinks on arrival, we was able to get food and drinks upon on arrival whilst we were being checked in. Our bags were all brought to our rooms really promptly with care. The facilities are great, and all the pool areas and gardens were let clean and safe. We loved the aqua park, wave pool and crazy river they were great fun and the fair is a fantastic bonus. The food was amazing, we were a family of 11 taking up 5 rooms and everyone throughly enjoyed the food and drinks. The staff were absolutely fantastic and could not do enough for us. Dasha always checked in with us regularly assuring we was having the best holiday and offered great advice about the best services available around the hotel, she was really friendly and super helpful and we enjoyed seeing her around the hotel she is definitely a credit to serenity. The service is up there with the best I have received and I have been to a lot of hotels in Egypt. There are to many staff to name for their great service as every member of staff was brilliant and couldn’t do enough for us. Our room needed updating but it was kept spotless, the room was really spacious and the beds really comfortable and the bathroom was big with a lovely big shower cubical which is great when you have young children. We had fresh towels and toiletries daily and the cleaner even made a few towel displays for us. I would definitely recommend serenity fun city.

Stayed 9 nights in Dec 2023

Verified

10/10 Excellent

Fatma

Feb 19, 2026

Liked: Cleanliness, staff & service, amenities

Best staff in any hotel I’ve ever been !

Stayed 9 nights in Feb 2026

Verified

10/10 Excellent

Fady

Dec 10, 2025

Liked: Cleanliness, staff & service, amenities

Cleanliness, Food quality and the Staff

Stayed 4 nights in Nov 2025

Verified

10/10 Excellent

Thomas

May 5, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Would go there again.

Stayed 9 nights in Apr 2024

Verified

4/10 Poor

Aleksandra

Jan 23, 2026

Disliked: Amenities, property conditions & facilities

The room was ok nothing special i had to tip thecreceprion to get vasics delivered like toothpaste - bathrobes ect. The lacl of tramsparency about the servjces is exhauating - attempts of scam on every step .

Stayed 6 nights in Dec 2025

Verified

10/10 Excellent

Ayana

Aug 21, 2025

Liked: Amenities

it was a little dirty ar times and there could jave neen more food a drink options.

Stayed 5 nights in Aug 2025

Verified

10/10 Excellent

Dominik

Aug 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Top

Stayed 8 nights in Jul 2025

Verified

10/10 Excellent

Abdelrahman

Jun 28, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

It was a super pleasant experience with friendly staff especially Mahmoud Fawzy the receptionist, house keeping and the restaurant staff A strongly recommended venue for families

Stayed 4 nights in Jun 2023

Verified