Overall, this is a bad a hotel. The money you save in the booking, you spend in the hotel as they nickel and dime you for everything. The all inclusive package is very misleading. The package only means free meals at the restaurant and free soft drinks. When we found that out, we upgraded to the package so that we could get alcoholic drinks as well, however, we later found out that they have no variety in alcohol. One type of rum, whiskey and vodka. All of them were some brand I never heard of. Also, any type of mixed drink was extra even though we paid for the higher all inclusive package.
Many areas of the resort were still under construction. There are about 4 or 5 very over priced shops on the property. There is a pharmacy less then five minutes walking from the lobby that is much more reasonably priced and has anything you might have forgotten. The hotel has one “heated” pool. By heated, I mean that they put a cover at night on the pool and let the sun heat it in the morning. By 2:00 Pm, the water is cold again. The biggest disappointment in the hotel is the hours. This hotel is only open from 10:00 until 5:00 Pm. Pool, beach, gym, all close. Also, gym cost extra to use.
WiFi in the lobby is free, but was horrible and the WiFi in the rooms is over priced and very weak. The only thing that saves this place is the better than average entertainment at night. They have good shows and a group that gets the audience involved but I would never stay there again.