Search Apart Hotels in Hufsmith

"Very clean hotel and if you aren’t looking for anything extra, this place will work for you. The pool was dirty and all the chairs around it were broken. The front desk staff wasn’t helpful and wasn’t able to make recommendations for activities nor food. Took 20+ minutes of searching for someone to check us in when we got there. "

"Manager Krystal and CSR’s Frenchie, TJ, and Carla were amazing. During a horrible family issue where time was pressed and flights across the nation were needed, they made sure to provide the care and, most of all, the accommodations necessary for a great stay! "

"This is a hidden gem!!"

"Room was very clean, "

"Everything was great but the elevators needed service. Buttons didn't work and only the left side went to the top floors. Should be an important fix. "

"Did not receive free breakfast "

"Unfortunately, I'm unable to give Margaritaville Lake Resort a 5-star review due to the poor treatment I received from their assistant manager Amanda after my stay was complete. She lacks the ability to resolve issues and effectively communicate with customers. My credit card was over charged $265 which she initially stated the funds would be released. The refund was never initiated from their end and once this was brought to her attention, she would no longer speak with me. I'm a part of a leadership staff as well and one rule we definitely abide by is owning customers issues start to finish. Amanda did not and in my opinion can use some additional training classes on customer service. This property is a gem, and I planned on returning prior to this incident however that has changed since I was handled with such disregard by Amanda. "

"I booked this hotel by error and never received a refund "

"Pools and amenities are very family-friendly and kept the kids entertained. Well thought-out resort"