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Hotel Las Palmas By GEstores

2.5 star property
Hotel in Huasca de Ocampo with spa services and a coffee shop

Choose dates to view prices

Consider a stay at Hotel Las Palmas By GEstores and take advantage of a coffee shop/cafe, a garden, and a restaurant. Adventurous travelers may like the pedal boating, ecotours, and mountain biking at this hotel. Treat yourself to spa services, such as a deep-tissue massage, aromatherapy, or a body treatment. Guests can connect to free in-room WiFi.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Spa
  • Breakfast available
  • Pet friendly
  • Free WiFi
  • Restaurant
The current price is P958
P1,774 total
includes taxes & fees
Nov 27 - Nov 28

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Basic Room, Resort View

1 bedroom, laptop workspace, free WiFi, bed sheets

Basic Room, Resort View

Highlights

Yard
Patio
LED TV
Sofa bed
Separate bedroom
Free bottled water
Local meal delivery service
Digital channels
  • Resort view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Classic Room

1 bedroom, laptop workspace, free WiFi, bed sheets

Classic Room

Highlights

Yard
Patio
Free rollaway/extra beds
LED TV
Separate bedroom
Free bottled water
Local meal delivery service
Digital channels
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed

View all photos for City Room

1 bedroom, laptop workspace, free WiFi, bed sheets

City Room

Highlights

Yard
Patio
LED TV
Sofa bed
Separate bedroom
Free bottled water
Local meal delivery service
Digital channels
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Design Room

1 bedroom, laptop workspace, free WiFi, bed sheets

Design Room

8.0 out of 10
Very good
(1 review)

Highlights

Yard
Patio
Fireplace
LED TV
Separate bedroom
Sofa bed - double
Free bottled water
Local meal delivery service
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Economy Room

1 bedroom, laptop workspace, free WiFi, bed sheets

Economy Room

Highlights

Yard
Patio
LED TV
Sofa bed
Separate bedroom
Free bottled water
Local meal delivery service
Digital channels
  • Sleeps 3
  • 1 Large Twin Bed OR 1 Twin Sofa Bed

View all photos for Classic Room

1 bedroom, laptop workspace, free WiFi, bed sheets

Classic Room

Highlights

Yard
Patio
Free rollaway/extra beds
LED TV
Separate bedroom
Free bottled water
Local meal delivery service
Digital channels
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed

View all photos for Economy Tent

1 bedroom, laptop workspace, free WiFi, bed sheets

Economy Tent

Highlights

Yard
Patio
LED TV
Separate bedroom
Free bottled water
Local meal delivery service
Digital channels
In-room massage
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
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About the neighborhood

Map
San Miguel Regla 127, Huasca de Ocampo, HGO, 43500

What's nearby

  • Las Truchas Forest - 1 min walk - 0.1 km
  • Duendes Museum - 6 min drive - 1.9 km
  • Prismas Basalticos Waterfall - 7 min drive - 3.4 km
  • Basaltic Prisms of Santa María Regla Park - 8 min drive - 3.8 km
  • Monumental Clock of Pachuca - 60 min drive - 29.3 km

Restaurants

  • ‪Restaurante Bar Galeria 1910 - ‬4 min drive
  • ‪La Esquina Santa - ‬4 min drive
  • ‪La Casa de la Tía - ‬4 min drive
  • ‪Duendes Lounge-Galery - ‬4 min drive
  • ‪Casa del Abuelo - ‬11 min walk

About this property

Hotel Las Palmas By GEstores

Property highlights
At Hotel Las Palmas By GEstores, you can look forward to a coffee shop/cafe, a garden, and a restaurant. Active travelers can enjoy pedal boating, ecotours, and mountain biking at this hotel. Treat yourself to spa services, such as a deep-tissue massage, aromatherapy, or a body treatment. Guests can connect to free in-room WiFi.
Other perks include:
  • Cooked-to-order breakfast (surcharge), a living plant wall, and outdoor furniture
  • Barbecue grills, tour/ticket assistance, and smoke-free premises
  • Local meal delivery service
Room features
All guestrooms at Hotel Las Palmas By GEstores boast perks such as first-run movies and laptop-friendly workspaces, in addition to amenities like late night room service and free WiFi.
More amenities include:
  • Bathrooms with showers and shampoo
  • 32-inch LED TVs with streaming services, digital channels, and first-run movies
  • Private yards, wardrobes/closets, and housekeeping

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free RV/bus/truck parking on site

Food and drink

  • Weekend cooked-to-order breakfast available 9:00 AM to 1:00 PM for a fee: MXN 100 to 200 for adults and MXN 100 to 200 for children
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • Boat and paddles
  • Ecotours
  • Horseback riding/rentals
  • Mountain biking
  • Pedal boat

Family friendly

  • Children's games

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Smooth flooring in room

More

  • At least 80% of food locally-sourced
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shared bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels
  • First-run movies
  • Streaming services

Food and drink

  • Free bottled water
  • Late-night room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Laptop workspace

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

The front desk is open daily from 6:00 AM - 1:00 AM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 200 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 500 per stay
  • A damage deposit of MXN 500 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 200 for adults, and MXN 100 to 200 for children
  • Pet fee: MXN 200 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel las Palmas
Las Palmas By Gestores
Hotel las palmas By Gestores Hotel
Hotel las palmas By Gestores Huasca de Ocampo
Hotel las palmas By Gestores Hotel Huasca de Ocampo

Frequently asked questions

Is Hotel Las Palmas By GEstores pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 200 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hotel Las Palmas By GEstores?

As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at Hotel Las Palmas By GEstores on Nov 27, 2025 start from P 957.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

There is free parking nearby.

What time is check-in at Hotel Las Palmas By GEstores?

Check-in start time: 1:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Las Palmas By GEstores?

Check-out is at 1:00 PM.

Where is Hotel Las Palmas By GEstores located?

Situated in Huasca de Ocampo, this hotel is within 1 mi (2 km) of Las Truchas Forest and Duendes Museum. Basaltic Prisms of Santa María Regla Park and Barranca de Metztilan Biosphere Reserve are also within 3 mi (5 km).

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Hotel Las Palmas By GEstores Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 6 out of 10 reviews
Rating 8 - Good. 2 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 1 out of 10 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bernarda

Liked: Cleanliness
Muy buena hubicacion personal súper amable todo excelente limpio y cómodo actividades divertidas todo bien
Stayed 2 nights in Nov 2025

10/10 Excellent

Jesús Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Muchas gracias por recibirnos. Nos dieron un pase al bosque de las Truchas y comimos muy rico una trucha en su restaurante. Volveremos!
Stayed 1 night in Nov 2025

2/10 Terrible

LAURA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Entramos, vimos las horribles condiciones del lugar y nos fuimos. Preferimos perder $6000.00 a quedarnos en ese lugar al que ustedes equivocadamente llaman "hotel". Me sorprende que lo tengan como hotel, porque no lo es. Y me sorprende más que me lo sugieran; de hecho, me ofende que lo hagan, ese lugar no merece ni una estrella!
La Recepción (en donde no había quien nos recibiera).
A un lado de La Recepción basura y un WC
La recepción
La entrada
Stayed 3 nights in Jul 2025

10/10 Excellent

Martín

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio y atención del personal
El lugar está muy cercas de varios lugares de esparcimiento
Stayed 1 night in May 2025

8/10 Good

victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien con la propiedad, lo que ayudaria mucho para viajeros que se mueven en transporte publico que se de esa facilidad y se informe hasta que hora se dan dichos transportes
Stayed 3 nights in Apr 2025

10/10 Excellent

Sistemas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación para visitar las diferentes zonas turísticas de huasca, la atención y comunicación fue excelente desde la reservación hasta el check-out, la habitación tal cual como se muestra en las fotos, el lugar es muy tranquilo para descansar, nos dieron cortesías las cuales aprovechamos en el bosque de las truchas.
Stayed 1 night in Feb 2025

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que me gusto fue la.privacidad, la calidez que nos brindaron desde que reserve nunca nos dejaron solos. Nos guiaron en todo momento desde como.llegar hasta que o regresar a casa
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2025