"We booked the hotel last minute due to being let down by a booking we had made elsewhere, wasting 4 hours of our very short time in Bergen. Oda could see how upset we were upon arriving to the hotel and was incredibly helpful, ensuring our remaining time in Bergen was not hindered; making sure we had everything we needed for a comfortable stay.
When we had issues with key cards late at night Favio was there to help, again making sure we had everything we need.
The staff were fantastic. Rooms were great. The communal area was comfortable. The food selection at breakfast was fabulous. Location was perfect."