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"The air conditioning button was broke in the bedroom, it was like an oven"

"Check in was quite slow because it took ages to load the computer and the self check in couldn’t find my booking."

"Room and amenities are quite basic - it's a 4 star hotel but does not have that feel in the room at all. It has a student hall feel, which is not what is advertised. The bar area is nice enough."

"All change at the Buxton Crescent, so be careful what is and isn't included in your booking. Have stayed here many times B&B to take advantage of the Pools and to some extent, Spa facilities. After the takeover by Champneys, access to these is no longer included if you book through a third party or if you only book B&B with the hotel directly. Then there's a charge of £40pp to access pool and spa. Which seems steep to me. To access pool and spa within your booked price, you need to book dinner, and B&B directly with the hotel. Hope that's helpful. As a reminder, it remains a great hotel in a great location - which is why we've stayed several times before. May need to reconsider future occasions though."

"We stayed at the Dakota Hotel for our anniversary and while the hotel itself is undeniably stylish, there were a few disappointing aspects that didn’t match the standard being presented. The interiors are beautiful and the overall atmosphere is lovely, especially for a special occasion. The room was clean and comfortable, and staff were polite and welcoming. However, the parking was a let-down. The car park felt quite scruffy and poorly maintained, and having to pay extra for it didn’t feel justified given the condition and the price point of the hotel. More importantly, the lack of basic amenities was surprising. There were no robes, slippers, toothbrushes, toothpaste, or even a hair dryer provided. For a hotel that markets itself as luxury, these are fairly standard expectations and their absence was noticeable. Overall, while the hotel looks the part, it doesn’t fully deliver on the details you’d expect at this level. With a few improvements, it could be a much better experience."

"Excellent stay."

"Rooms are spacious, its very clean, a great location for the co op areana and etihad - 5 mins in an uber. Nice bar area (i felt for the bar staff when everyone got back and wanted drinks) staff were lovely. Breakfast had a good selection and we'll stay again if up for a gig."

"The room was clean. Parking was easy just a few hundred meters away. Staff were very pleasant and polite. Breakfast was a nice continental buffet."

"Stay was great, didn’t use any of the facilities. Room was huge and clean with everything you need. Breakfast could have had more options but other than that a great stay"