Hooverson Heights Hotels

"There was bed bugs in my room and didn’t find them until I woke up the morning of my leaving! SICK and they didn’t even offer me a refund.. it was wild!! Breakfast though was amazing wide variety of stuff…"

"This hotel was understaffed. Our room was not ready until 2 hrs after check-in. The room was clean, but small. The pillows were small and requested 2 additional. The breakfast was sad. No toast or pastry items. Also the hot water was empty with no personnel in sight to refill. There were a lot of kids (sports teams). We were also charged for data usage which we were not informed of being charged. There a 2 other hotels in the area that we had better experiences. Therefore, we will not be staying at this location again. "

"Everything was great about stay outside of the smokiness. Hard to breathe in certain spots and the side of the hotel we were in was dated and smelled like smoke. "

"On Expedia, this property is listed as No pets allowed, which is why we chose it. I have allergies and need a no pet location. While there, we saw several dogs in the hotel. Their actual website says pets allowed. Expedia has the wrong information!!!"

"Room was comfortable - just an in at night leave in morning stay. "

"Nothing "

"The only thing in the room that was clean was the bed, had a jacuzzi tub room and I had to clean it before it could be used, none of the surfaces were clean, we had only 2 towels 1 washcloth and no hand towels, when we got to the room the door was open and the phone did not work. This was our second stay within around a months time and I was very disappointed this time around. Breakfast was fine, no cream cheese option or peanut butter. However when I got back to the room with my food my key wouldn't work I had to leave my food at the end of the hall on a window seal to go back down to have a new key made. "

"nice "

"My boyfriend and I stayed 2nights here this past week. This place exceeded our expectations and more. The resort itself was fantastic! The outside blew us away. All the beautiful greenery and lighting. The staff was superb! We met Jerry who checked us in and he was a hoot!! We love him, we also got to say goodbye to him as we were checking out. Any staff we came in contact with was ao friendly and always willing to help. We had lunch at Skyline kitchen and Bar located on the resort, this place is beautiful our food was fantastic! Our waitress Debbie was so sweet and she made our dining experience incredible thank you. Our room was clean ,bed was very comfortable!! It was everything we needed for our getaway! We will definitely be returning!! Thank you all!! Dont hesitate to book this place!"