Hölö Hotels

"Very simple and basic breakfast however, very good and suitable!"

"Breakfast was fresh , Room hade no ocean view. However I was just sleeping in the room . It was quiet and birds was singing in morning. "

"The hotel is fairly nice, and should be a classy, tasteful place - but at nighttime it's very NOISY because the bar on the first floor operates until 0100 (at least...) with very loud rock music played at high volume. For both nights of my stay I had throbbing rock thumping in my room and I could not sleep until 0200. On Sunday morning it was only quiet for 5 HOURS 0200-0700. The staff arrived to set up breakfast and started playing loud music again! Another weird thing: there's a bar on the ground floor that's closed but the same music plays on speakers in the street full blast: it must be hell for the neighbours as well as the guests with rooms above. I do not understand the service ethos of this hotel. It felt like the bar was more important than the hotel guests, and that if you asked them to respect the hotel guests' right to a decent night's sleep they would ignore you. I had a miserable weekend here. Other problems: in a room that cost 3500 SEK/283 UKL/325 EUR per night, you would expect a safe, tea and coffee-making facilities and bottles of water: there were none of these basic amenities. We expected the housekeeping to make up the room at least once on the weekend and they failed to do so (we left the 'Please make up the room' tag on the door, a waste of time). The breakfast was okay. The dining room's kitchen was slow, but produced amazing food and the service was fairly attentive although the wait staff were embarrassed by the slow kitchen."

"Trevlig personal. Stimmigt receptionsområde. Bra restaurang men rummet var trist - beige så att säga. Funktionsanpassat men luktade mediciner och hade inget inbjudande i varken färg, konst eller dekoration. Kändes mer som ett vandrarhem än ett hotell. "

"Wonderful place to get away! Sadly we only had one night, but will return for longer next time we're in the Stockholm area."

"The promo for this hotel on Expedia was very misleading. We wanted to stay on or near Vaxholm. This hotel ad claims to be right near Vaxholm but it is nowhere near it, unless maybe you have private transportation We paid for the room at a non refundable rate . It is hard to get to Vaxholm from this hotel without a car. We therefore could not stay at the hotel. In fact, we immediately realized that as soon as we made the reservation and called the hotel and contacted Expedia but Expedia said the hotel will not refund the reservation money,.even though we explained the problem within minutes of making the reservation. Beware."

"Beautiful setting and friendly staff"

"Lovely location but let down by service level. Stay there every year, but this year there was a noticeable lack of attention by the staff. Few smiles, long waiting times to be served and an apparent lack of customer attention. Not as it used to be which is a great shame."