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"Tucked in behind a McDonald's was a little odd, but very convenient for events or visits to the Seminole Hardrock. Rooms were clean, beds comfortable, excellent showers and cool upstairs restaurant & pool, although the restaurant wasn't serving food during our stay. "

"Room was tidy but old. Breakfast area too small but other than that it was an ok place to stay "

"Thank you for making this stay easy and comfortable "

"Extremly inadequate! When we arrived there was no front desk to greet us for 5 minutes. The room didn't have enough washcloths & no face towels. The glass door nor the glass balcony was cleaned. Housekeeping came to clean our room after 5pm when we had returned... we asked for water & sent her away because we were tired. In addition to the bathroom wall needing to be cleaned. A towel covered the dirt spot. We didnt get any sleep every night because there was a loud buzzing noise that sounded like the elevator was broken all day & night. Our lamp had light bulbs that didn't work. They had someone give us new bulbs. I asked to be moved around 5am, the gentleman said he could move us however, when we came after the kids were up to be moved 2 hours later we were told no they were at 98% & the guy was new, so he didn't know he couldn't change us... very upsetting. The hot tub only worked our 1st & last day there, it was luke warm, yellow & had sand in there. It along with the pool needed to be shocked, some muratic acid & ph checked. Nobody did that. The pool & area wasn't cleaned nor cared for. There were no pool attendants. Drinks were still on tables from the day before. We had to wait for clean pool towels everyday. My daughter cut her foot on something in the pool area.. yes her foot was bleeding. Also dogs being at & in the pool, gross. The restaurant menu & food is now terrible, over cooked, lacked much luster & many items removed from the menu. Not a good stay."

"Few and poor choices for breakfast. Hotel is old and dated. The keycard /readers for the card to unlock the door are not working well, we changed room and still had the same problem. It taked 10 or 20 tries to open the door. The pool was very nice. Staff were excellent. Location is close to a lot of restaurants. If the hotel was refreshed, it would be great."

"This is my second time staying at this hotel, the hotel Is awesome and clean! Didnt like the rug but thats minor i guess.. let me tell you about the front desk staff!! They are not friendly at all ! Which i thought would had gotten better, only one guy who worked there April 10th he sorry i didn't get his name he was awesome! asked a white a girl for a scale so i could have weigh my bag, that B*** watch me straight in my face and told me they didn’t had, which was a Lie! And i made sure i told her that i used a scale the day before! Place can be good but the staff sucks! "

"Rooms were ready for early check in and the pool area was great"

"All good"

"Beach view is the only highlight of this hotel. Rooms are small, shabby, dirty. Needs to be torn down and rebuilt. Pay the extra $$$ and stay at Margaritaville next door."