Family friendly Hotels in Hollingbourne, Maidstone

"This hotel is ideally located for Brands Hatch, HOWEVER, it is tired and dated, the Racing Bar has no atmosphere and feels very stark and clinical, I didnt try breakfast but it looked mediocre, Parking is extra per day, and avoid Rm280 as it overlooks the waste and bottle bins and is the smoking area for staff."

"Hotel staff were amazing. Dinner was great. Now the negatives. There was a huge coach party staying over. The dining area was out of bounds for usual guests and signs were up to say 2 larger areas were reserved. The bar area itself only has a few tables so there was no where for other guests to sit. The bar area needs additional tables and get rid of the piano. I asked about seating to the waitress, she said for other guests the bar would stop taking food orders from 7-8. So I ordered in time, I chased my food 45 minutes later. The ticket hadn’t printed, but it came out quickly after this. Why didn’t reception tell me about the coach part my or that we need to order before 7. Other negatives the door swipe card kept playing up so had to visit reception 3 times for a new card. But I think the reader is faulty room 208. Also in my room randomly sticking out of the floor was a capped off pipe. I discovered it with my toe early this morning. Whilst staff were exceptional and dinner was when I got it. I would not stay here again!! "

"Good"

"Breakfast was good as expected."

"Always helpful staff, but watch out for the parking company who take forever to cancel their over active parking fines! Especially when booked into the hotel and provided evidence. It took them nearly a month to cancel their fine and because of this my car hire company charged me £50 admin fee for the parking fine!"

"My son has a duck feather allergy. We asked at front reception if we can use some hypoallergenic hollow Fiber pillows to which their reply why house keeping is gone and we don’t know where they store them. My son ended up getting a full on body rash and couldn’t sleep all night. "

"A lovely place to stay and very attentive and interested staff. The room was very spacious and comfortable although we found it quite hot and stuffy, particularly at night. The breakfasts were lovely and service was quick. The spa wasn’t as relaxing as hoped as you had to go back down a corridor if you wanted to visit the steam room, water fountain or sauna but still lovely to do. "

"Great location and clean rooms. Perfect for a short stay. "

"Tired looking hotel, could do with an update. Breakfast was a disappointment, no bacon or eggs and seemed to be no hurry to replenish items. Didn’t use pool or spa but looked nice enough. Extremely helpful member of staff helped us pull some tables together for a meal in the bar one night as we couldn’t get into the restaurant and needed to be sat at a regular table. Bar prices were very expensive- £32 for 2 glasses of wine! Also tried to charge us £10 for car parking even though we had travelled by train. This was quickly rectified. Rooms were dated but had toiletries in the bathroom - only 1 hand towel - and there was plenty of teabags, milk, coffee etc "