Hokujo Hotels

"Awesome hotel. Clean, spa-like, great breakfast. Would love to come back. "

"La Neige is a great hotel, the staff is perfect, I want to come back, the premises are beautiful, so elegant, and at a good price, there’s no onsen, but no problem, there are options a few minutes away, and the hotel have an excellent transportation service. I definitely want to come back. 5 stars "

"We stayed for 17 days. The listing states "ski in / ski out access". This is untrue. The property is a 15 minute walk from the hotel. There are portions of the walk that are unsafe if there is snow in the side of the roads, busses and traffic have to stop and go around pedestrians. The ski shuttle stop is at the resort. Uber/Taxi was 12 USD one way at the time of our stay/this review. There is no breakfast or food whatsoever at this hotel. There is one microwave for the entire hotel. It was poorly functioning, had duct tape holding the knobs together, and had not been cleaned at all. The staff at this hotel did the minimum. They did not communicate about local amenities, provide advice, or make the inconveniences previously mentioned any easier. They did not help with Ski passes. Cleaning staff would enter our room and start cleaning while we were still occupying the space, getting changed, ect. They did not speak Japanese or english. We moved the bed at one point to retrive something that rolled underneath. There was so much filth on the floor it was unbelievable. 12 pairs of slippers, old food, and towels covered in dust build up. I tried to ask the front desk for a vacuum. They did not vacuum or allow me to use one. This is the budget option in this area for good reasons. The hotel website is very misleading. Buyer beware. "

"Loved this hotel. Very friendly staff and beautiful rooms and onset. Staff transferred us from and to the train station. There is a bus stop right outside that take you to happo, Hakuba 47, Goryu and Iimori all free of charge. Short walk to Echoland restaurants and a great Ramen restaurant opposite the local 7-11."

"Good option if you’re looking for something very close to the ski lift. Unpleasant smell all around probably due to the building being old."

"Property was amazing. Staff was kind enough to accommodate my request for a private onsen room. Which I should have booked initially but didn't realize was an option. Shuttle bus stop at the front door will take you to various ski resorts in the area. Staff is excellent, helpful, kind. Restaurant is great! Had use of a ski locker as well. Full locker, not just a place to hang skus and poles. "

"Had higher expectations of the lodging based on pictures and descriptions. Was not a comfortable or clean place to stay for those of us who aren’t in our 20s and who didn’t intend on staying at a large hostel. I love hostels but this was priced like a low cost hotel but without amenities."

"The property is nice, the onsen is a terrific feature and the staff were excellent and helpful with our many questions for inbound/outbound travel. However, for upwards of $400 per night, the dining options were rather basic and, given the hotel's somewhat remote location, the sporadic shuttle schedule and drop-off locations made the ski resorts somewhat of a challenge to reach."

"I travel the world and it is without doubt the worst experience I’ve ever had. Rude , eyeballing you the whole time, place is literally falling apart! They are supposed to pick u up from the bus stop and when called, told they can’t afford to pay their staff and to get there yourself and find your room key behind the bar !!!!!! Booked 2 ensuite rooms and had to use communal facilities 2fligjts down . 2showers and 3toilets for the whole lodge . I will make a formal complaint when l get back to Australia. We left a day early because of them and they didn’t give my son his deposit. "