Wine & SPA Complex Starossel welcomes families to its relaxed atmosphere. Enjoy drinks at the poolside bar, book massages and body scrubs at the spa, and access indoor/outdoor pools. Free WiFi, a coffee shop, and a garden are also highly praised by visitors.
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
Pool
Hot tub
Kitchen
Pet friendly
Parking included
Restaurant
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Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 7.66 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 33 lbs per pet
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Pet fee: EUR 7.66 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Frequently asked questions
Does Wine & SPA Complex Starossel have a pool?
Yes, this property has an indoor pool, an outdoor pool, and a children's pool.
Is Wine & SPA Complex Starossel pet-friendly?
Yes, this property allows pets with a maximum weight of up to 33 lbs per pet. There's a fee of EUR 7.66 per pet, per night. Service animals are exempt from fees.
How much is parking?
Self parking is free at this property.
What time is check-in at Wine & SPA Complex Starossel?
Check-in start time: 2 PM; Check-in end time: midnight.
What time is check-out at Wine & SPA Complex Starossel?
Check-out is at noon.
Does Wine & SPA Complex Starossel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Wine & SPA Complex Starossel located?
Located in Hisarja, this family-friendly aparthotel is 13.8 mi (22.2 km) from Archaeological Museum, and within 32 mi (52 km) of International Fair Plovdiv and Center for Contemporary Art. Plovdiv International Fair Grounds and Cultural Center Thrakart are also within 32 mi (52 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
10
Location
9.8
Staff & service
10
Property conditions & facilities
Rating 10 - Excellent. 13 out of 17 reviews
10 - Excellent
13
Rating 8 - Good. 3 out of 17 reviews
8 - Good
3
Rating 6 - Okay. 1 out of 17 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 17 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 17 reviews
2 - Terrible
0
Reviews
Verified
10/10 Excellent
Elina
Sep 23, 2021
Liked: Cleanliness, room comfort, communication
Fantastic
Everything was just perfect. The room was big and comfort. The food excellent and the spa big and better than most 5 stars in Velingrad.
Elina
Stayed 1 night in Sep 2021
Verified
10/10 Excellent
Verified traveler
Aug 26, 2021
Liked: Cleanliness, room comfort, communication
Good facilities. Big and clean rooms. WiFi is good. Good value.
Verified traveler
Stayed 1 night in Aug 2021
Verified
10/10 Excellent
Verified traveler
Jul 19, 2021
Liked: Cleanliness, property conditions & facilities, communication
An amazing place with five beautiful mineral water pools made in style of the Thracian ruins discovered near by (a must see). The resorts is made in old-fashioned Bulgarian style village with all necessary luxuries of today. Staff was very pleasant. Food and wine were great. A great place for girlfriends get together (multiple spas with all kinds of services incorporating wine). There were several corporate tram building events going on while we were there. I wish my company would send us to such places. We were there with our kids and my Mom. They loved it. Of all places we visited in Bulgaria this is the place I would definitely go back to. Visiting the Thracian temple and grave built 2500 years ago with unexplainable engineering skills topped the great experience.
The place is great, as always. One thing I did not much cared for is charging the same rates and cutting back on some the facilities in the spa center.
We stayed in a deluxe double room in the Thracian Residence. The room was spacious and comfortable. The king size bed had a very good firm mattress and we appreciated the option of choosing a different pillow.
We really enjoyed the hot water baths in the spa with a variety of water jets, and we also had very good treatments in the spa.
The winery tour and wine tasting was great. We were given individual devices with the English translation of the commentary on the tour.
The food in the hotel restaurant was good and filling, but maybe the one area that could be improved.
Excellent facility for a short family vacation. There's something for everyone.
Verified traveler
Stayed 1 night in Sep 2019
Verified
8/10 Good
MURIEL
Aug 26, 2018
Séjour agréable
Hôtel bien, studio spacieux mais assez loin des piscines.La réceptionniste pas très agréable.C'est notre 3 ème séjour dans cet hôtel,dans l'ensemble nous sommes satisfait
Great experience, the complex was much larger than I thought. Well maintained. Loved the wine tasting. Spa is nice but a bit crowded. Restaurant for dinner was average. Really enjoyed the large free breakfast.
We love that spa hotel, it’s realy nice, with a traditional bulgarian architecture, but modern spa center with several steam rooms, sounas, and all netural mineral water pools. Food in restaurants is delicious. We were just a little confused by the way the “Starosell” restaurant works, there are five employees on a shift usually, only one of them serves food and the rest are staying arround and watching that poor person, while quests are sometimes waiting for their food for about half an hour? Haven’t seen anything like it nowhere before...