Hirogawa Hotels

"Very nice staff and clean room "

"Excellent hotel highly recommended Better than most 5⭐️"

"スタッフの方の笑顔も素敵でした "

"The nearest dining place is 30mins drive and there's nothing to eat in the hotel tho there's a restaurant in the hotel but it's not open. We have to clear our own trash. Staff do not speak english.bed is hard and pillow to thin and soft."

"It worths the money. The room is very clean and the onsen is "

"I wasn’t expecting multi-course dinners that included sashimi and other top quality ingredients. It was incredible, delicious and filling. Great breakfast buffet too. I was delighted with our stay, my boyfriend wasn’t happy about having to go to the onsen to shower, but he got into the spirit and enjoyed himself."

"Clean and friendly"

"The place is on small town, serveral store (convinence store, lundary....) is far from hotel. But town is so quite and calm, hotel is clean and simple. Host of the hotel is nice and kind. Hotel is quite reasonable for that price."

"Friendly staff, nice room, very convenient to train station "

"Very nice staff and great rooms and views"

"Not enought food for beakfast"

"So poor that spend over 20 mins for checkin, staff mixed up my booking. No staff can speck English. Others are nice, clean and breakfast is good."

"Clean hotel and Friendly staffs"

"一番気になったのは、ウェブサイトや、居室内にある宿泊者向けの案内に書いてあるサービスが受けられなかったことです。 施設側のオーナーいう人にもこの点について説明を求めましたが、私たちが若いからなのか、一方的に記載からは到底想像もできない即席でつくったような理由で断られました。 例えば、ウェブサイトには、施設がある「印南町内への無料送迎はご利用代金にかかわらず随時承っております。その他エリアは、ご利用代金10,000円以上にて片道20kmまで無料送迎。お気軽にご利用いただけます。」とありますが、 オーナーだという男性によると、それは宿泊者ではなく、お酒などを飲んだレストラン利用者へのサービスだとのことでした。 いろいろと事情があるのかもしれませんが、終始軽んじられている印象を受けました。 車なしで訪れ、記載されたサービスを当たり前に利用できると疑っていなかった私たちとはミスマッチの宿泊先でした。"

"Clean room, nice view, great public bath. Parking is quite convenient, there is a footbridge that connects parking to the hotel via a mall. "

"親しみやすい夫婦でよかった。柔軟な対応もよい。お客様ファースト。"

"Room was great, staff were very helpful. Hotel configuration is such that there are a set of about 10 steps that cannot be avoided, even though there is an elevator. That means that luggage has to be hauled up the steps. Staff were very helpful, we arrived in two groups. Second group after the kitchen closed. First guest had to go to Kansai airport to pick up second group. All missed dinner. Hotel was very understanding and did not charge us for that dinner."

"Nice business hotel. "