Family friendly Hotels in Hiram, Atlanta

"Everything was as expected."

"Everything was good "

"Wonderful staff"

"We booked a premium 2 bedroom suite for 2 days. We discovered the AC in one bedroom was broken when we entered the room. After reporting it they took about 2 hours, including 2 calls to the front desk and finally a visit to the front desk where the manager informed me that the AC couldn't be fixed at the time. The MGR agreed that the AC issue could have been avoided as it was broken when we checked in. I asked for another suite and was told that b/c of the next day bookings they couldn't move us to another suite because that would cause them to be over booked. We had to settle on a 2 bed single room with a minimal discount offered for the inconvenience. The room had 2 bath towels available for 3 guests and we were told we had to wait for additional towels when we requested more. Later, we called the front desk multiple times from our cell phones to inquire about breakfast and couldn't get an answer. I tried the hotel phone and discovered that it wasn't connected. There wasn't even a wire to connect it. The TV worked off of 2 remotes. One to turn it on and one to change channels. The Hotel is clean but expect to get what you pay for past that. "

"So it was my daughter 13th birthday and I wanted to surprise her with a nice pool scenery. When we arrived at the hotel we checked in and to our surprise the pool was closed. That sucks because all she really wanted was to get inside a pool. Also the staffing was really nice at the desk but room service sucks. Did not stop by the room as we asked to freshen up the bedsheets and give fresh towels. Lied and left a note on the door about a sign on the outside of the door was the reason for not doing their job which was a lie. Last was the dollies for luggage were always missing as if the guest kept them inside their rooms and staffing didn’t instruct them to return them so we carried our bags back and forth multiple trips up and down the elevator. Never going back again."

"Clean and friendly"

"Plenty of parking. Well lighted parking lot. Friendly staff. Good continental breakfast. Missed the Gideon placed Bible in the room."

"Nvg"

"Was at the hotel on business for a tradeshow. Said tradeshow was held here. The amenities for the training rooms and for where the vendor affair took place was fine. However, the rooms are very dated like 1980’s and so small. The refrigerator sat on the floor, not in a cabinet, no microwave. The light switch for the light in the hall is in the tiny mirrored closet, LOL. The beds were hard as a rock. The lighting is horrible. The water takes forever to get hot. The toilets are low riders the counter top in the bathroom too low and we were beside the cleaning closet so we could hear everything going on over there so the walls are paper thin. Staff were very friendly, the food was great."