Hill Country hotel rooms a the Best Western

"Great!"

"Upgraded to a Gold room, amazing views, turn down service was great, all staff were friendly, Gold Lounge had plenty of good food/drink options well worth it. "

"There was one staff member who was rude when asking questions. The room was okay but it seemed that the bed was broken and"

"Check in was weird. Check in at the sister hotel front desk, take a set of elevators to the connecting hall to the Holiday Inn Express, take the other set of elevators to your floor to get to your room. The 1st room we were given smelled like something died and there were ashes on the back of the toilet seat. We requested to move rooms due to the smell. The staff was friendly and accommodating, so they gave us complimentary drink vouchers to the bar for the inconvenience. The 2nd room smelled better, but the shower had terrible water pressure. The bathroom sink had too much pressure & leaked and the toilet seat wasn't attached. It was the small things that added up. There wasn't a USB cable connection in the room for charging my phone, so I bought a plug-in block. Ear plugs came with the room because of the university district party crowd. The chaise lounge was hard, but the beds were cozy and clean. Again, the staff was very friendly and accommodating. Location was also nice. "

"The property was nice. It’s sad that you have to pay $57 a day to park at the hotel that you pay $265 a night to stay at. Do better please."

"Great location- very close to restaurants and water. The kitchen needs more- a blender, another skillet, more bowls for mixing or serving. A broom would be helpful. A two day stay… you need more than one dishwasher tab. This place needs a good scrub. The floors are absolutely filthy and the showers are growing mold. Scrub a bit!"

"Perfection has a name: the code Hotel"

"AC was perfect for the hot Thursday I arrived! Staff was friendly and helpful Breakfast selection was small but still pretty decent nonetheless. Great location for exploring downtown austin!"

"Great staff, location, and quiet room"