Hotels with Swimming Pool in Highlands, Houston

"Beautiful "

"Very nice staff. I had an emergency situation and they were very accommodating and helpful with switching things to my mom. Clean and very nice room as well. "

"Honestly, I'm still not sure how I feel about this hotel. From the moment I walked through the front doors, there was no hello, welcome, be with you in a moment, anything of the sort. I spent about ten minutes getting checked in, ignored for most of the initial five minutes. Normally I would've addressed this, but it was 10:30 P.M. and I was tired after a long day of driving. So I let it slide, but I soon realized that the staff were completely out of sorts, had called the police for a disturbance on the property, and one guests came barreling through yelling at the staff about his wife, as he rolled his luggage out towards the side entrance/exit. Finally, one of the men, asked for my name. Still no official greeting, just down to business. Obviously both men are annoyed by whatever has been going on prior to my arrival. I asked him a few questions about the property and he answered, but still no apology or Greeting. As I was heading outside to move my car three officers came in to address whatever had been going on. I let it go, and moved on. First night was pretty uneventful after that. Second night, the place was packed and it was hard to find parking. They had an event onsite, it is a resort/convention setting, so just keep that in mind. Never saw the pool, didn't have time. Mattresses could be much better. Other signs of aging in the interior rooms. But staff was definitely the first red flag. "

"Staff very nice. An extra blanket in closet would be great. "

"O"

"No free bfast. No frills. Price for location- awesome in comparison to others near astros ballpark."

"Good bed. Shower pressure too weak. Overall 4/5 "

"Convenient but nothing special."

"From the beginning of my stay all the way to the end was perfect. The staff were phenomenal; from the man at the valet greeting me with a smile and warm embrace, to the desk receptionist being generous and bubbly, to even the waitress and cook being very nice and understanding. Overall, I would go back again because even the room was chefs kiss!!"