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"There would have been no need for customer service as we were late arriving guests. But a quick phone call to the office left me feeling confident in my choice (of motel) and cared for, personally. I had four kids with me so this was reassuring and helped me relax into the drive with knowledge of safe and ‘pre warmed’ room. The ground floor room combo we enjoyed was simple and perfect for our needs. There was a baby crying sporadically next door but sound insulation was adequate and we all slept well. I’d recommend it to anyone."

"The residence is stylish and clean. It located in a quiet and convenient spot. Staff and the manager are friendly and helpful. We enjoyed our stay and would highly recommend."

"I love the çreek that runs through the property"

"Good"

"Great location - close to the hospital. Very helpful and friendly staff on check in & also when I couldn't locate something right before they closed. Spacious room & great bathroom. Thank you for a comfortable stay! "

"Fantastic place but to stay, close to all shops, cafes and pubs. Ate the best pizza EVER just around the corner, super friendly staff, room was pristine. Loved the family suit and the ability to park undercover right at our front door. Only complaint was the room smelled musty and like BO but apart from that would definitely stay again. One happy Phillip island family 👌"

"Very clean "

"Great hosts"

"Perfect breakfast "