Higashiagatsuma Hotels

"Very good "

"Very helpful staff. Great breakfast. Location isn’t that pretty and road right next to the hotel is quite busy. "

"Staff was polite and kind. "

"Staff was very friendly"

"comfortable accommodation for family vacation with 4 person. "

"受付の人がお客さんじゃない電話をしていて、2人客が受付に並んでるのに電話を5分くらい続けてた。それ以外は部屋などは全て満足"

"Excellent service and great golf course!"

"Awesome place but note the breakfast is Japanese style"

"Very nice Hotel and friendly staff"

"Wonderful hotel and delightful experience in Karuizawa- the food, the people the shops. A highlight of our trip."

"Very relaxing location. Private onsen was a really nice addition. "

"- Very close to snow monkey park - Spacious and clean rooms - Great authentic breakfast - Convenient shuttle service to train station"

"A hot spring-style bath (onsen) is terrific. It helped me relax after the long international trip from the U.S. (Boston). The breakfast is just gorgeous. Both Western and Japanese-style food are delightful, especially for Westerners. Since most clients are male Japanese businessmen, you get to see the non-touristy, "real" side of Japan. "

"The owner was super friendly and the room was comfortable! Would stay here again. Thank you for the nice evening ☺️"

"The staff is so friendly and the rooms are very clean and comfortable "

"Much more interesting place to stay than the average hotel, nice atmosphere."

"Staff very courteous and helpful, hot spring bath was lovely. Comfortable stay in a neat town that doesn't break the budget."

"The room was spotless, staff was extremely friendly and helpful!"

"This place is very good, will visit again"

"Breakfast is really good, they are many choices, all taste great! In-room hot-spring bath is very relaxing with good views. It would be even better if the front desk staff could understand more English."