Heyerode Hotels

"We had booked a room at the hotel, but it turned out the room was located in a separate 4 room cottage down a trail where we had to drive by car. We did not feel comfortable there, and room was relatively expensive. Therefore we drove back to the reception to ask for a room at the main hotel. In the reception they claimed that we had booked a room in the cottage. But no cottages were shown at booking by pictures or in writing, nor in our confirmation. After some discussion, we were upgraded to...

"Personal war wenig hilfreich bei Fragen."

"Wonderful staff and quiet property nestled in the countryside. Minimal Wi-fi connectivity and on-site options, at least during the winter months, make this a bit more of a limited offering at that time."

"Geräumig, Toilette und Bad getrennt. Golfplatz in der Nähe. "

"Eine etwas andere Unterkunft mit originellem Charme, zwar etwas abseits gelegen, dafür aber ausgesprochen ruhig und mit sehr freundlichem Service. Für aufgeschlossene Individualisten empfehlenswert."

"Lovely spot, only a minute walk from the station. Beatiful view of the snowy town, above a bakery and only 5mins from the shops. Room was lovely and roomey for two friends on a serendipitous 1 night adventure. Great heating and fancy tap which gives you hot water, mineral water, sparkling water and mild sparkling water! Also the check in was really cool and simple. Will definitely stay here again"

"Lovely property- staff was exceptional, restaurant food was yummy. Rooms big, lots of storage!"

"Wir haben uns während unseres Kurzurlaubes rundum wohlgefühlt .Das Zimmer lag im 2.Stock,gut mit dem Lift zu erreichen. Die Verpflegung war auch sehr gut und die Mitarbeiter allesamt sehr freundlich und zuvorkommend . Außerdem gab es in Mühlhausen so viel zu sehen, so daß wir bestimmt noch Mal wiederkommen würden."

"War super "

"Very clean, no staff to rate. Walkable shopping. "

"Alles war okay. "

"Es war alles nach meiner Vorstellung von Check in bis Check out. Das ganze Konzept ist hervorragend. "

"Very nice staff, clean and quiet room"

"The property refused to acknowledge our booking.They weren't prepared to accept our confirmation email that we had booked and paid for our room and breakfast. They actually locked us out whilst we were contacting our booking agent for help. "