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Palatia Village

4.0 star property
Greek cuisine awaits at two on-site restaurants while the poolside bar offers refreshment throughout the day. The rooftop terrace reveals stunning views.

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Palatia Village aparthotel welcomes travelers to its central location with two restaurants serving Greek specialties for lunch and dinner. Guests can relax at the poolside bar or enjoy views from the rooftop terrace before returning to rooms with high-speed WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between October 09 and April 15.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night
  • Administrative fee: EUR 7 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 4)
  • Air conditioning fee: EUR 8 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Does Palatia Village have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Palatia Village pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Palatia Village?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Palatia Village?

Check-out is at 10:00 AM.

Does Palatia Village provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per vehicle applies.

Where is Palatia Village located?

Situated near the beach, this hotel is within a 15-minute walk of Aquaworld Aquarium and Sarakino. Port of Hersonissos and St. Paraskevi Church are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

7.2

Cleanliness

2.0

Location

7.8

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 3 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 1 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

Reviews

Verified

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent acceuil, service et très beau cadre avec une belle vuel. Belle piscine. Je recommande.
Stayed 7 nights in Sep 2025
Verified

8/10 Good

M.H.

Liked: Cleanliness, staff & service
De ligging t.o. de stad en strand
Stayed 14 nights in May 2022
Verified

10/10 Excellent

tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely family run apartments in a fabulous setting

Great place for families, lovely pools, restaurant serving excellently cooked local cuisine, well maintained apartments, beds a little uncomfortable tho, and a car recommended
Stayed 7 nights in Jun 2017
Verified

8/10 Good

Len & Rosie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely family run apartments, perfect location

My friend and I have just returned from a week at Palatia and had a lovely week. It is situated between the old and new towns of Hersonisos each being a 10 to 15 minute walk away. There is a really friendly, welcoming atmosphere and we really enjoyed not being surrounded by 100's of people. Always space by the pool and the apartments are equipped with everything you need. Ours had beautiful views of the coastline and mountains. I'm not normally one to visit the same place twice but Palatia & Crete may have changed that. Thank you for looking after us so well
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Per un albergo con 4 stelle tutto molto desiderabi

Prima notte in bianco con camera sulla strada trafficata tutta la notte (camera studio superiore). Cambio il giorno successivo con una stanza un po più grande ma acqua in bagno, perdeva lavandino, water, doccia. Pulizie pressoché inesistenti. Colazione di bassa qualità. Il Wi-Fi gratuito era solo a pagamento. Insomma una grande delusione. P.s. il 3 letto era un divanetto scomodo e piccolo.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Great views of the sea, very helpful staff who will point you to some great spots that are not listed in the normal tourist guides, nice pool, and convenient location out of the main town of Heraklion as it's about 20 mins away from the city.
Verified

2/10 Terrible

John-Olav

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rommet luktet kloakk og dårlig service

Hadde en natt på dette hotellet. Rommet hadde harde senger og var svært enkelt innredet. Det luktet kloakk på rommet. Betjeningen sa bare at det ikke var noe lukt.