Heron Oaks Hotels near Jacksonville

"Breakfast and service was great. The jets in the hot tub didn't work, and the carpet in the room was all stained. Over all it wasn't bad. Didn't like paying $20 a night for my car to be in the parking lot. "

"Corine checked me in and was extremely courteous & helpful. The room is spacious and spotless, with a full kitchen. The kitchen is not set up with plates and utensils but i was able to get some at the front desk. The breakfast is very light continental style. "

"Pleasant place to stay on trip to West Coast. We feel the new parking fee for 1night is unwarranted. Front desk explained its origination (airport purchase) and hx of guest's abuse leaving cars there while away. For a one night reservation, feels punishing and the Q reader is a pain. Not everyone has a smart phone (one of us does). Dinner at restaurant. Convenient. However, food quite different from 1st night stay and 2nd night stay. Salmon dinner ordered for both stays - served with different sides (not those listed on menu). Wait staff should inform patrons of any changes."

"We have stayed here several times in the past and had never had to pay for parking. This was not made clear in the reservation we made with you. The hotel has been refurbished and the rooms are large. We would have liked to have an easy chair to sit in. "

"Bad customer service "

"Nice hotel "

"Parking and check in were easy. "

"Great overall. "

"Must stay for cruise ships! Great free breakfast."