Hotels near Heritage House

"Nice pool"

"Front desk staff very helpful Small glitch was tere does not bother me"

"Good value , clean room and good AC and Wi-Fi. Location is tricky. It’s good since it’s on quieter side of town but bad because bamboo bridge wasn’t there and had issue getting around if boat wasn’t available. Some tour or van don’t drop off or pickup from this location "

"Everything was perfect "

"Central location, friendly and attentive staff. Great breakfast to start you off for the day. Excellence aircon in room, spotless clean. Giving of alms is right outside the hotel. Offered laundry service and transfers at reasonable cost. Only gripes, room quite dark and no tv. "

"We love this hotel. This hotel used to be the house of the last king and queen of the Kingdom Laos. We were greeted directly at the Luang Prabang Train Station by the hotel's complimentary shuttle, a thoughtful and welcoming gesture ;) The location was beautiful right by the Mekong River. The location was in the heart of everything and we walked pretty much every where. The view from our room was beautiful and we certainly enjoyed it. The grounds were immaculate and very well taken care of. The service was amazing and at the reception -receptionist India was so sweet and helpful. She took the time to talk to us and made us feel very welcome. Lovely breakfast included with Laotian food and fresh fruit, eggs, baguette, jam, meats, coffee/tea. If you’re a coffee lover , there are some great coffee shops on the river and Main Street a couple of minutes away. The rooms are quite big, clean, and have nice balconies.Very comfy bed! I can confidently say that this one offers the best value for your money. The rustic balcony provides a charming view of the Mekong River and incredibly quiet. Hotel staff are extremely polite and professional and always greet you with a warm smile. From the front desk staff to the breakfast staff, everyone was so welcoming. I'd highly recommend Victoria Xiengthong Palace hotel for its peaceful atmosphere, beautiful views, and excellent service. A great choice for a relaxing stay in Luang Prabang! This hotel truly deserves 5 stars!"

"Unfortunately I have to say that this was one of the worst hotel experiences I’ve ever had, in particular considering the expectations and the price paid (I paid USD 500 for two nights in the Junior Suite). I’ve traveled extensively in Southeast Asia (Vietnam, Cambodia, Thailand, Philippines) and for USD 250 per night you always get an amazing white glove experience. The only outstanding feature here was the breakfast (although even here freshly squeezed orange juice instead of a tetra pak would have been nice considering the price). The room was unfortunately not up to scratch. It wasn’t the advertised 45 square meters. The bathroom was just absolutely underwhelming and in need of renovation and maintenance (see pictures attached). All the details were just not up to standard (e.g. instead of some brand toiletries or at least nice ceramic dispensers, you had the cheapest IKEA plastic containers; no surprise given the Swedish ownership I guess). They obviously bank on the location, but given that Luang Prabang is a peninsula between two rivers, basically half of all places have river view. And it’s not like it’s a private shore. There’s still a street and a park in between with lots of random people gawking up at your balcony. Unfortunately this place was an absolute waste of money and disappointment. There are lots of other nice places (either at half the price or at a much higher standard) in LP. Lastly I want to say that the staff did their best and are not at fault. "

"Oh this place provides amazing customer service. Spacious and clean room. Delicious breakfast especially their Chicken Fried rice! Location was close to everything - the Mekong river, the famous temples, the alms ceremony and night market / shops. I would also like to give a huge shout out to our check-in staff Ken, he went above and beyond to make our stay the most amazing one. He accommodated to split our bed for two people. He was our barista who made our Margarita drink, and our welcome lemongrass drink He served us food in the buffet breakfast. And lastly, he drove us back to the airport. Overall, I would really recommend this hotel for everyone who wants to visit Luang Prabang. A+++"

"The hotels staff is lovely and their restaurant is good, location is great too. The problem is that the hotel's deluxe room is basically have no sound insulation, so be ready for that - they even have earplugs as a standard item waiting for you in the room. My worst experience though comes from how i was handled by hotel's reception and management."