Hepburn Hotels

"The rooms were dirty, we kindly let front desk staff know. They switched us to a different room. When we opened the sheets, it was full of hair and food crumbs, and dirt. I called front desk staff and they offered a new blanket, shut the bed and had us sleep on top on the top blanket, and cover with the blankets they brought. At check out we waited 20 minutes at the front desk for someone to come, had to ask cleaning staff if there was anyone there, they found the front desk lady, she came and asked if we needed a receipt and that was the only words she spoke. Very disappointed in our stay. "

"The room was very clean were you could see but I had to go behind the bed to plug in my phone and it hadn't been looked at for a long time back there. Hotel is dated but there were some upgrades to the rooms and the hotel portion. There were also things like the window didn't close all the way and the screen was ripped but neither of those hampered our stay. It does have a bar attached and between 2:30 (when bar closed) and about 3:30-4am there was a bunch of people yelling and screaming in the parking lot. Sounded like a good party but I was too tired to join. The bed was very comfy and we did have a great sleep minus the time that the party was going on outside. The shower was upgraded and it was fantastic. The staff was so friendly and helpful. I was very impressed with them. The only thing that made me pause is they only had one key for the room so made me wonder where the other one was. Old style key not a card. For the price if I'm through and need a place to stay I would stay again. I'm certain weekdays doesn't have the animal activity outside after the bar closes. We stayed on a Saturday night. No elevator to the second floor but room was fairly big and lots of space to move around and put things down."

"Great selection. Thankyou"

"No kitchen just to counter with a microwave kind of coffee maker"

"We booked through Hotels.com for a business trip in the area. We booked here because it was the closest to our destination. However, upon trying to check-in for our PRE-PAID room, the owner told us we didn't have a reservation AND that they don't take bookigs through Hotels.com and wanted us to pay again. We did not. "