Helmsdorf Hotels

"Beautiful hotel!! So comforting like home "

"Hair all over the blankets. When we asked them for more pillows they said “f*** you bye”. All we did is politely ask for pillows yet they cursed at us and shut the phone in our face. "

"We had booked a room at the hotel, but it turned out the room was located in a separate 4 room cottage down a trail where we had to drive by car. We did not feel comfortable there, and room was relatively expensive. Therefore we drove back to the reception to ask for a room at the main hotel. In the reception they claimed that we had booked a room in the cottage. But no cottages were shown at booking by pictures or in writing, nor in our confirmation. After some discussion, we were upgraded to...

"The property refused to acknowledge our booking.They weren't prepared to accept our confirmation email that we had booked and paid for our room and breakfast. They actually locked us out whilst we were contacting our booking agent for help. "

"A bit rustic in character, but spotlessly clean, quiet, and the proprietress is lovely and accommodating."

"Kamers zijn ruim. Schoon en compleet. Ontbijt is goed echter zijn de broodjes niet vers en hard. Vriendelijk personeel "

"wir waren zum zweiten Mal da."

"It’s nice, comfortable, friendly and well functioning hotel."

"Sauberes Zimmer, sehr gutes Frühstück, freundliches Personal"

"Lovely property- staff was exceptional, restaurant food was yummy. Rooms big, lots of storage!"

"Die Kombination aus eigener Landwirtschaft und Bio-Hotel mit Restaurant (eig. Produkte) sowie die herrliche Lage machten unsere Tage zu einem tollen Aufenthalt."

"War super "

"Nice hotel with good thermal bath. Good service. Nice rooms. Perfect place for relaxing. "

"Great hotel very clean, spacious rooms, comfortable bed. Friendly stuff. Good food, tasty but Menu is short. Unfortunately nobody from staff speak english , even on the reception. No english menu. Therme which was included to the room price, is open till 20:30, at least that what was written, however I have tried to go at 19:30, and the door to Therme was closed.As they are claiming this is a four star hotel, they shall put more efforts for international customers."

"Tolles kleines Hotel mit 8 Zimmern und mit tollen geräumigen Zimmern. Immer wieder gern. Für Geschäftsreise und Urlaub gut geeignet. "

"Prima kamer maar ik had iets meer comfort verwacht van deze deluxe kamer."

"Unsere Enkel waren von diesem Campingfass total begeistert. Obwohl wir keine Camper sind, fanden diesen Campingplatz ok. Den Kontakt stellten wir per Whatsup her und das hat wunderbar geklappt mit der Anreise / Check in. Wer mal Lust auf "ganz was anderes hat" sollte diese Art der Übernachtung mal probieren."