Helmsdorf Hotels

"Zimmer ok seit Neustem kostet der Parkplatz"

"Kamers zijn ruim. Schoon en compleet. Ontbijt is goed echter zijn de broodjes niet vers en hard. Vriendelijk personeel "

"War super "

"Hair all over the blankets. When we asked them for more pillows they said “f*** you bye”. All we did is politely ask for pillows yet they cursed at us and shut the phone in our face. "

"We had booked a room at the hotel, but it turned out the room was located in a separate 4 room cottage down a trail where we had to drive by car. We did not feel comfortable there, and room was relatively expensive. Therefore we drove back to the reception to ask for a room at the main hotel. In the reception they claimed that we had booked a room in the cottage. But no cottages were shown at booking by pictures or in writing, nor in our confirmation. After some discussion, we were upgraded to...

"The property refused to acknowledge our booking.They weren't prepared to accept our confirmation email that we had booked and paid for our room and breakfast. They actually locked us out whilst we were contacting our booking agent for help. "

"Beautiful hotel!! So comforting like home "

"Sehr freundliches Personal, reibungsloser check in und check out, ruhige und trotzdem zentrale Lage, saubere Zimmer"

"Wir haben uns während unseres Kurzurlaubes rundum wohlgefühlt .Das Zimmer lag im 2.Stock,gut mit dem Lift zu erreichen. Die Verpflegung war auch sehr gut und die Mitarbeiter allesamt sehr freundlich und zuvorkommend . Außerdem gab es in Mühlhausen so viel zu sehen, so daß wir bestimmt noch Mal wiederkommen würden."

"Lovely property- staff was exceptional, restaurant food was yummy. Rooms big, lots of storage!"

"Das Zimmer war sehr ruhig und sauber. Auch ohne Personal ging alles reibungslos."

"Great hotel very clean, spacious rooms, comfortable bed. Friendly stuff. Good food, tasty but Menu is short. Unfortunately nobody from staff speak english , even on the reception. No english menu. Therme which was included to the room price, is open till 20:30, at least that what was written, however I have tried to go at 19:30, and the door to Therme was closed.As they are claiming this is a four star hotel, they shall put more efforts for international customers."

"The service was great, rooms a bit dated but the staff and service was great! "

"Die Kombination aus eigener Landwirtschaft und Bio-Hotel mit Restaurant (eig. Produkte) sowie die herrliche Lage machten unsere Tage zu einem tollen Aufenthalt."

"Tolles kleines Hotel mit 8 Zimmern und mit tollen geräumigen Zimmern. Immer wieder gern. Für Geschäftsreise und Urlaub gut geeignet. "

"Schönes Hotel mit freundlichem Personal "