Hotels near Hell's Gate National Park - Elsa Gate

"Property is excellent and lakeview from all rooms"

"Great, fairly priced place to stay"

"Overall this was a nice hotel. The issue I experienced finding my wallet missing money immediately after a staff member cleaned our room. When escalating the incident with the hotel staff, they sided with their staff member and the story they told us was not believable. "

"Rooms were basic with few additional facilities. Breakfast was great!"

"Breakfast every item was fresh and delicious Clean room family friendly staff was excellent "

"It's a very nice place. Simply it's home away from home. "

"It was lovely, the food was 👌. Loved the ambience. "

"The property has excellent facilities for conferencing!"

"Great service from the staff"

"I nice and clean place. "

"Food and people are all good, there are domestics zipper and giraffes in the hotel courtyards, makes the stay exciting."

"I am from the US, so according to the US standards, this property was average at best. The hotel room was cleaned every day. I felt my things were safe there. We had no issues with safety. There were fresh water bottles every day. The bathrooms functioned well, and there was no mold. The room was spacious enough. The location was very convenient for me. I would never find it if I didn't have a driver, though. The service was excellent. The team was friendly, very accommodating, and prompt....

"The staff were friendly and very accommodating."

"Good and clean environment. Great customer service "

"Excellent hotel with very nice glamping and food / staff was very responsive and nice. Food for breakfast and lunch was excellent / we unfortunately missed dinner. On lake Naivasha with boat tour facilities. Hells Gate Park is very close. Excellent access to all facilities. Special thanks to Geoffrey the Front Desk Manager who was very accommodating and a pleasure to work with. We would love to have extended our visits will be back again."

"There was no pool, it said microwave and fridge, there was not, only 1 towel for two people and they said they would bring it and never did till 2nd night. Didn’t clean the room until after we complained on the 2nd night."

"Beaucoup de bruit dans la nuit car à côté de l'autoroute et du générateur d’énergie, rupture de l'eau, internet ne marche pas bien. Lots of noisy during the night because close to the railway and the generator of energy, water shortage and internet does not work properly."

"Remove the word “luxury” in the name of the hotel or replace it by “Outdated” then it’s clear about the state. Also replace “pool” with “Pond” it describes it better the water was green and dirty Flowers/bushes on balconies was all dead why not remove them"

"The staff made it for me. Very helpful and friendly. Rooms comfortable. Shower had to be run for a few minutes before water was hot enough. breakfast made and delivered to your room. Secure parking and security. Quiet. Close to amenities. "