Hejnice Hotels

"5 stars for all staff, absolutely excellent service, nothing was a problem!!! We have excepted much more from the food though, using frozen vegetable in meals, meals which should be served as hot was almost cold, instant taste in meals, etc... We had the same poor experience with food at hotel Konsel. It seems like both hotels in area are aware of being only ones with restaurants and are not bothered about quality of food...It is shame as mountain food has always been the best quality. "

"Tolles Hotel mit sehr freundlichem Personal in deutscher und englischer Sprache. Was mich bei meinem 2. Aufenthalt sehr geärgert hat, das die Klimaanlage tagsüber, wo kein Gast im Hotel ist zur Verfügung stand und Abends, wenn die Hotelgäste kommen ausgeschaltet wurde. Selbst nach meiner Anfrage, wurde dies ignoriert. Ich habe mich für dieses Hotel entschieden, weil es eine Klimaanlage auf der Homepage anbietet. Dann im Hochsommer ein Zimmer im Dachgeschoß zu haben, ohne Klimaanlage, das finde...

"Great atmosphere, nice restaurant, beautiful surroundings, although isolated. Poor room service, they just removed the garbage, beds were a mess always, not much English speaking, some yes, but it was not easy to get around."

"Nice stay during the Smetana Litomysl concert. All O.K."

"Very central location, clean and spacious rooms. Only 2 points to improve: breakfast is very simple and no towel hanger in the bathroom. Everything else is perfect."

"Wonderful and warm welcome during our late arrival, Property is close to main square and bus station. They provided me with a gluten free bread and dairy free “vegan” butter for breakfast and the morning meal is really nicely prepared and presented on table. The room was cosy and beds were comfortable. "

"Excellently managed property, beautiful layout and decorations. Super friendly staff, the food was great as were the drinks. Nothing out of place, just a great experience. "

"Our stay was overall great. The hotel has great amenities, delicious food and comfortable bed. I would appreciate if the staff would smile a bit more :)) "

"Good place to stay for longer trips and if you want a more “feel at home stay”."

"　屋根裏部屋で天窓は明かり取りのみで眺望はない。ミニバー（冷蔵庫）と電気ポットがあるので部屋で簡単な食事もとれる。 　街道沿いで日中は時々バイクがうるさいけれど夜は静かだった。 　朝食は別料金で幾つかのセットメニューから前日までに注文する形式だった。 　名前の如くレストランが主なので夕食もプラハなどよりは手頃な料金で地元の名物？が味わえる。 　ここを起点にレンタカーで周辺を巡るには良いと思う。"