Heinzerath Hotels

"Lovely hotel with lovely staff. It’s walkable to the old town but not close. Having a car would be better in this location or taxi’s, which are readily available. We drove all around Germany and this was the easiest hotel to park. The staff is lovely and made our stay fantastic. "

"We had a wonderful stay. The staff was very friendly. Breakfast was great. We will visit again! "

"I was originally placed in a room that was stuffy, smelt mildew, like it had been closed up for some time. I went down to the front counter and requested a room change. The desk clerk was very accommodating and move me right away. I was one in the morning and there was no way have a good nights rest. I appreciate it you moving me, but I don’t think anyone should be put in that room in the condition it was."

"Incredibly comfortable and convenient. "

"Everything was excellent, breakfast A+!"

"The rooms were very small and basic but contemporary and very clean. I hadn’t realised I wasn’t in the ‘main’ hotel but an annex a street away. I had to check in at one hotel and then walk about 800m to the next one which had no reception. It was rather noisy through the night with doors banging and noise from the stairs, but I presume that’s because it’s an airport hotel and people were coming and going. If you’re only staying to make using the airport easier, it’s fine. No idea what the other hotel would be like to stay at but when I got my key from there, there seemed to be a nice atmosphere. "

"Great rooms and spa. Lovely views of the river "

"Everything was excellent! We had a horrible experience at a different hotel the previous night and messaged the staff at this hotel for a possible early check in. They responded and were able to get us our hotel room, Schneewittchen, as soon as we arrived! They were excellent! They changed our vacation to a positive one and the property and people were wonderful!"

"Clean rooms and pet-friendly"