Heiken Hotels

"My favorite place to stay in Antwerp! "

"Excellent hotel beautifully located lovely staff pleasant room "

"The property is centrally located with sights, shops, bars and restaurants within walking distance and good links to public transport. We had a de luxe studio which was clean, comfortable and well maintained. It was compact but with adequate space for two people for a few days. Because we were on a short break we went out sightseeing the whole day and out to dinner in the evening so we only had breakfast, but there was adequate equipment to make basic meals. It was quiet at night. After checkout lockers were available to store our luggage until it was time for our train. The reception staff were helpful, professional and approachable."

"The room very clean, well maintained and a great 1 bedroom design with walk in closet. Love the design of the bathroom door. The room was also very quiet. The private underground parking was clean All staff the we came across said hello with a smile. This is a well trained team. Only caveat was the EV/PHEV charging required a subscription, which is not a big deal for our PHEV but may be for a pure EV"

"Stayed here for a conference. Rooms a good size with safe and fridge. My room was a little tired. I needed an iron to press clothes for a presentation, all my colleagues said that their rooms had irons, mine didn’t. However, a very helpful housekeeping lady organised one for me. My room was at the end next to the fire exit stairs which had bright lights on all night requiring me to wear a night mask. My colleagues said there rooms had blackout curtains, mine didn’t. On the last day I used the spa facilities which were great. The shuttle from Brussels airport stopped outside and there were nearby bus stops to the city centre, Food and drink seemed to be very expensive. We had catering for the conference which was excellent. Sadly, the same couldn’t be said about the restaurant. It was overpriced and dreadful! The majority of my colleagues agreed. The roast cauliflower was so overcooked, it fell apart on touch and was barely lukewarm! A colleague complained that his meat dish was minuscule and cold and got it replaced as even the manager agreed with him. All of us were determined not to eat there again, so went into the city to eat after the first night. (Unless the conference supplied food). I didn’t have the breakfast (at 25 Euros) Again, I was told by colleagues that it was very poor value). However, you could amuse yourself watching the mice scurrying about in the bar & restaurant, we saw them often! The staff were aware they had a mouse problem!"

"The hotel was in a great location and close to many hood restaurants, shopping, and cafes. The staff was friendly and helpful. We enjoyed our stay. 😁 Lisa L. Chicago"

"Very clean room, helpful staffs, great location. "

"I enjoyed my stay at this hotel. The underground parking was easily accessed & check-in efficient & friendly (English speaking). The room was compact but comfortable with a good sized, comfy bed. I didn't hear any noise from other guests and the room temperature was easily controlled. Good TV as well. Didn't try the pizza advertised but will be returning shortly & will do then."

"This was in an exceptional location. If you like the idea of being in an old part of town but prefer to stay in a modern hotel this is a great option. Easy to find, parking on site, helpful and happy staff and comfortable rooms."