Verified
8/10 Good
PING
Nov 2, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A reasonable stay in Hefei
PING
Stayed 2 nights in Oct 2024
Swissotel Hefei Grand Park
4.5 star property
Travelers find a peaceful sanctuary at this upscale hotel where excellent dining options complement thoughtful amenities for a seamless, luxurious stay
Choose dates to view prices
Photo gallery for Swissotel Hefei Grand Park
Swissotel Hefei Grand Park in Shushan's center offers a quiet escape with three distinct restaurants. Guests can maintain fitness at the gym, swim in the indoor pool, and connect with WiFi. The attentive concierge team helps create memorable experiences throughout the stay.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
- Pool
- Free WiFi
- Restaurant
- Air conditioning
- Gym
- Breakfast available
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About this property
Swissotel Hefei Grand Park
- Luxury hotel in Shushan, remodeled in 2023
- Swissotel Hefei Grand Park provides amenities like a gym and 3 restaurants. Guests can connect to free in-room WiFi.
- You'll also enjoy the following perks during your stay:
- An indoor pool and an outdoor pool
- Buffet breakfast (surcharge), a 24-hour front desk, and meeting rooms
- Concierge services, local meal delivery service, and luggage storage
- A front-desk safe, an elevator, and a porter/bellhop
- Room features
- All 288 rooms feature comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and desk chairs.
- Extra conveniences in all rooms include:
- Bathrooms with tubs or showers and free toiletries
- Wardrobes/closets, free tea bags/instant coffee, and daily housekeeping
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Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
- Fee for buffet breakfast: approximately CNY 158 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
We should mention
No pets and no service animals are allowed at this property
National rating
Property class, provided by our rating system, is based on property type, amenities, and services.
Frequently asked questions
Does Swissotel Hefei Grand Park have a pool?
Yes, this property has an indoor pool and an outdoor pool.
Is Swissotel Hefei Grand Park pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Swissotel Hefei Grand Park?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Swissotel Hefei Grand Park?
Check-out is at noon.
Where is Swissotel Hefei Grand Park located?
Located in Shushan, this luxury hotel is 0.4 mi (0.7 km) from Hefei Pearl Plaza and within 3 mi (5 km) of Emerald Lake Park and Anhui Museum. Innovation and Entrepreneurship Exhibition and Anhui University are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
8.0
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 1 out of 2 reviews
10 - Excellent
1
Rating 8 - Good. 1 out of 2 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 2 reviews
2 - Terrible
0
Reviews
Verified
10/10 Excellent
Lai Tee
Oct 29, 2024
Lai Tee
Stayed 2 nights in Oct 2024